Question 1

What should I do if I damage a car hire car at Al-Zahra'a?

Accepted Answer

If you damage a hire car at Al-Zahra'a, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 2

Can I bring pets when renting a car at Al-Zahra'a?

Accepted Answer

At Al-Zahra'a, most rental agencies, including , , , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 3

Is it necessary to buy additional insurance when renting a car at Al-Zahra'a?

Accepted Answer

When renting a car at Al-Zahra'a, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 4

Can I rent a car from  at Al-Zahra'a?

Accepted Answer

Yes – you can pick up  rent cars from Al-Zahra'a.

Question 5

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 6

Is renting a car for a week at Al-Zahra'a more cost-effective?

Accepted Answer

Renting a car for a week at Al-Zahra'a can sometimes be more cost-effective than renting for a shorter period, as many car hire companies offer weekly rates that provide better value. To ensure you get the best deal, it’s advisable to compare rates and check for any available discounts or promotions during the booking process. Always review the pricing details carefully before finalizing your reservation.

Question 7

What types of cars are available for rent at Al-Zahra'a?

Accepted Answer

At Al-Zahra'a, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

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