Question 1

Can I use my personal insurance for a rental car from Firefly?

Accepted Answer

Yes, you may use your personal insurance for a rental car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 2

What is Firefly's fuel policy?

Accepted Answer

Firefly typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 3

Are there any additional fees when renting from Firefly?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 4

What are the most popular car brands from Firefly?

Accepted Answer

From Firefly, popular car brands include Fiat 500, Seat Leon, Opel Corsa, Seat Arona, Kia Ceed, and Tesla. These models are known for their reliability and comfort, whether for a short trip or a long journey.

Question 5

What is the cheapest car type to rent from Firefly?

Accepted Answer

The most affordable car to rent from Firefly is a Mini (Fiat 500), with the latest price we found at $13 per day.

Question 6

What should I do if I lose my keys while renting from Firefly?

Accepted Answer

If you lose your keys while renting from Firefly, contact the rental location immediately for assistance. They can guide you on how to proceed.

Question 7

How much does Firefly car rental cost??

Accepted Answer

The cost of renting a car with Firefly varies depending on your location. For example, in , a popular area for travellers, the average cost is around $25 per day. This gives you a general idea of what to expect when renting a car.

Question 8

Does Firefly have a rewards program?

Accepted Answer

Yes, Firefly offers a rewards program for frequent renters, allowing you to earn points for discounts on future rentals and exclusive benefits.

Question 9

Can I rent a car from Firefly at on location and return it to a different location?

Accepted Answer

Yes, Firefly typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 10

How can I provide feedback about my experience with Firefly?

Accepted Answer

You can provide feedback about your experience with Firefly through their website or by contacting customer service directly.

Question 11

How much does it cost to rent a Economy car from Firefly for a week?

Accepted Answer

The cost of renting a car with Firefly will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for renting a car in  which is where lots of travellers rent a car with Firefly. The price for renting an Economy from Firefly is approximately $84 for a week ($16 per day).

Question 12

Does Firefly provide 24/7 customer support?

Accepted Answer

Yes, Firefly typically offers 24/7 customer support for any rental-related issues or inquiries. Contact them anytime for assistance.

Question 13

What age do I need to be to rent a car from Firefly?

Accepted Answer

The age requirement to rent a car varies by location. In most countries, you must be at least 21 years old. Many car rental companies, including Firefly, may charge an additional fee for drivers under 25.

Question 14

How much does it cost to rent a Compact SUV car from Firefly for a week?

Accepted Answer

The cost of renting a car with Firefly will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for renting a car in  which is where lots of travellers rent a car with Firefly. The price for renting an Compact SUV from Firefly is approximately $91 for a week ($17 per day).

Question 15

Can I rent an automatic car from Firefly?

Accepted Answer

Yes, you can rent automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 16

Can I rent car seats with Firefly for my young children?

Accepted Answer

Yes, you can typically rent car seats for young children with Firefly. It’s advisable to request them in advance to ensure availability.

Question 17

What safety measures does Firefly have in place?

Accepted Answer

Firefly prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 18

How can I contact customer service at Firefly?

Accepted Answer

You can find Firefly's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 19

What type of car can I rent from Firefly

Accepted Answer

With Firefly, you can usually rent a variety of car types including Mini, Compact, Economy, Compact SUV, Wagon, Intermediate, Intermediate SUV, and Box VAN. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 20

Where can I find Firefly locations?

Accepted Answer

You can find Firefly locations info right on the page at the Location section, where you can search for rental locations based on your desired area.

Car Rental with Firefly

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