Question 1

Can I use a debit card at Alamo?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Alamo's debit card policies, Please check the Payment Information section for Alamo on the booking sites.

Question 2

Does Alamo require refueling in Santa Marta Airport, Santa Marta, Colombia?

Accepted Answer

The Alamo fuel policy you select at Santa Marta Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 3

What is a one-way fee?

Accepted Answer

A one-way fee is charged if you return your car rental to a different location from where you picked it up. This fee covers the cost of transporting the car back to its original location. The fee amount varies based on the specific locations involved.

Question 4

How to find the best car rentals with VoyageCopilot

Accepted Answer

Finding the best hire car with VoyageCopilot is simple and free. Enter your destination (e.g., Santa Marta Airport, select your dates, and click search to see available car rentals. You'll find various car types from different car rental companies. Use filters to choose your preferred company (e.g., Alamo), compare prices from travel websites like Klook, Qeeq, Heytrip and select the car type you need (e.g., small, SUV, 7-seaters, people carrier, Van). After applying filters, choose the best price, and book directly with the provider without extra fees.

Question 5

How does VoyageCopilot enhance the travel experience for car rental services?

Accepted Answer

VoyageCopilot is an innovative travel planning platform that leverages advanced AI technology to simplify and enhance your travel experience, with an initial focus on car rental services. With VoyageCopilot, you can view all available prices in one place, eliminating the need to search and compare across multiple car rental websites. It aggregates deals from trusted travel websites and car rental companies directly, covering more than 21,000 locations worldwide.

Question 6

How much is Alamo insurance at Santa Marta Airport?

Accepted Answer

The cost of insurance depends on the deal you choose. Different booking sites offer various levels of coverage. Additionally, the amount of excess you select can affect the insurance price. Start your car rental search today to explore the different coverage options available.

Question 7

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car rentals at Santa Marta Airport.

Question 8

Can I rent a car from Alamo at Santa Marta Airport for a month?

Accepted Answer

Yes, you can rent a car at Santa Marta Airport for a month. Just enter your dates and search for the type of car you want.

Question 9

Is it cheaper to hire a car for a week with Alamo at  Airport

Accepted Answer

Sometimes it can be cheaper to rent a car for a week rather than for a shorter period, but it's better to double-check while booking.

Question 10

What is the pet policy for Alamo rentals at Santa Marta Airport, Santa Marta?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At Alamo in SMR Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for Alamo on the booking sites.

Question 11

What is the deposit amount required by Alamo for car rental deal?

Accepted Answer

The deposit required by Alamo for car rentals varies depending on type of car you choose,so ensure you verify this before booking. You can typically find this information when you're directed to the booking site.

Question 12

What happens if you damage a rental car from Alamo in Santa Marta Airport?

Accepted Answer

In case of damage to your Alamo rental car at Santa Marta Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a Alamo car at SMR Airport.

Question 13

How do I pick up a rental car from Alamo at Santa Marta Airport?

Accepted Answer

How do I collect my hire car at Santa Marta Airport? When you land at Santa Marta Airport, head from the Arrivals hall to the pick-up desk. Staff from Alamo will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 14

Should I purchase extra insurance when renting a Alamo car at Santa Marta Airport, Santa Marta?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, Alamo may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the Alamo rental counter.

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