Question 1

Are there any special requirements for customers renting a Firefly vehicle in Mackay?

Accepted Answer

Customers renting a vehicle from Firefly in Mackay must meet age requirements, present a valid driver's license, and provide a credit card for payment and security deposit purposes.

Question 2

Why do I need a credit card to rent a car from Firefly in Mackay?

Accepted Answer

A credit card is typically required to secure the rental and cover any additional charges, such as tolls, damages, or fuel, that may occur during the rental period. The card must be in the primary driver's name to ensure that the renter is financially responsible for the vehicle. In some locations, debit cards may be accepted, but they often require additional documentation or a credit check. Always check with Firefly for specific payment policies in Mackay

Question 3

What is a one-way fee?

Accepted Answer

A one-way fee is charged if you return your car rental to a different location from where you picked it up. This fee covers the cost of transporting the car back to its original location. The fee amount varies based on the specific locations involved.

Question 4

What are the best rated car rental companies in Mackay?

Accepted Answer

The most popular car rental company according to travellers is Eco by Europcar, with a 4.7 rating for factors such as cleanliness, customer service, and value. The best price we found is - per day. In the past 72 hours, the cheapest car rental prices near Mackay were from Hertz, at ‪د.إ659‬ per day.

Question 5

What is the most popular pickup location for Firefly car rental in Mackay?

Accepted Answer

The most popular locations for picking up a Firefly car hire in Mackay are typically the main airports, such as Mackay Airport (MKY). Collecting your hire car at the airport offers several benefits. Firstly, many car hire companies provide a convenient shuttle service every 10 to 15 minutes from the airport terminal to their rental facility, or you can collect the car directly from the airport parking area. Secondly, you can easily reserve your hire car online and collect it upon arrival. Additionally, airport locations often have a wide selection of vehicles available, including exotics, sedans, SUVs, pickup trucks, small cars, compact cars, people carrier cars, 7 seaters, 8 seaters, 9 seaters, 10 seater cars, ensuring you have plenty of options.

Question 6

What information is included in the rental contract with Firefly?

Accepted Answer

The rental contract with Firefly normally includes comprehensive details such as the terms and conditions of the rental, insurance coverage options, rental duration, and payment details. It also outlines any additional services requested, such as GPS or child seats, and specifies policies on fuel, mileage limits, and fees for additional drivers. Additionally, the contract normally includes information about responsibilities for property damage, procedures for returning the vehicle, age requirements, and accepted forms of identification, like a valid driver's license and credit card.

Question 7

How many car rental locations does Firefly have in Mackay, Australia?

Accepted Answer

Based on our data, Firefly offers approximately 2 rental locations in Mackay. Check out our Firefly rental location section to find the best rental cars near you.

Question 8

Can a foreigner hire a car in Mackay?

Accepted Answer

Yes, a foreigner can typically hire a car in most major cities around the world, including Mackay, as long as they meet the rental company's requirements. These usually include being of a certain age, holding a valid driver's license, and having a major credit card. In some countries, an International Driving Permit (IDP) may also be required for foreigners. It's best to check with the local car rental company like Firefly or their website for specific details and to understand any additional documents or conditions that may apply.

Question 9

Do I need a valid passport to rent a car from Firefly in Mackay?

Accepted Answer

A valid passport is typically required for international customers renting a vehicle from Firefly in Mackay. For domestic renters, a valid driver’s license is usually sufficient. In the United States and Canada, U.S. and Canadian residents generally only need a valid driver’s license. In Europe, residents of EU countries can often rent with just a driver’s license from their home country. Always verify the specific identification requirements with the rental company, as they can vary based on the country and region.

Question 10

Can I use a debit card at Firefly?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Firefly's debit card policies, Please check the Payment Information section for Firefly on the booking sites.

Question 11

What is the deposit amount required by Firefly for car rental deal?

Accepted Answer

The deposit required by Firefly for car rentals varies depending on type of car you choose,so ensure you verify this before booking. You can typically find this information when you're directed to the booking site.

Question 12

What is the process for returning a Firefly vehicle in Mackay?

Accepted Answer

When returning the vehicle, make sure it is in the same condition as when it was rented and that the fuel tank is full. Follow the signs to the designated return area at the rental location.

Question 13

Is it a good idea to hire a car in Mackay

Accepted Answer

Renting a car in Mackay can be a good idea depending on your travel needs and preferences. If you plan to explore areas outside the city or need the flexibility of having your own vehicle, then renting a car might be beneficial. However, consider the cost, traffic conditions, and availability of public transportation, as in some cities it may be more convenient and cost-effective to use public transit or ride-sharing services. Always check the local driving laws and ensure you're comfortable with the driving conditions before deciding to hire a car.

Question 14

Do I need to return the vehicle with a full tank of gas?

Accepted Answer

The Firefly fuel policy you select in Mackay will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

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Firefly Car Rental Locations in Mackay, Australia

Firefly's location at/near airports

Reviews for Other Popular Car Rental Companies Near Mackay

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Renting a Car from Firefly in Mackay: Good to Know

Firefly rating

Average daily price

Best month to rent

No.of pick up locations in Mackay

Most popular car type

How to Find the Best Deals from Firefly in Mackay

Understand Age Restrictions

Consider Extra Equipment Options

Understand Deposit Policies

Confirm drop-off location to avoid confusion.

Confirm Payment Methods

Stay Informed About Local Driving Laws

Inspect the car before driving off.

Research Fuel Prices

Find Your Best Deals from Firefly in Mackay: FAQs