Question 1

What should I do if I damage a car hire car at Cheras?

Accepted Answer

If you damage a hire car at Cheras, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 2

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Cherasincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Question 3

Is a valid passport required for car hire at Cheras, Kuala Lumpur?

Accepted Answer

For car hire at Cheras station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 4

Can I bring pets when renting a car at Cheras?

Accepted Answer

At Cheras, most rental agencies, including Hertz, ASIA CAR, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 5

Is it necessary to buy additional insurance when renting a car at Cheras?

Accepted Answer

When renting a car at Cheras, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 6

What is the minimum age to rent a car at Cheras, Kuala Lumpur

Accepted Answer

The minimum age to rent a car at Cheras station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Question 7

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 8

Can I rent a car from GALAXY ASIA at Cheras?

Accepted Answer

Yes – you can pick up GALAXY ASIA rent cars from Cheras.

Car Hire Company	Telephone	Pickup Type	Location
GALAXY ASIA	6012 3680 117	check_when_booking	Kuala Lumpur Town, No117,Jalan 3/93,Taman Miharja,55200 Kuala Lumpur.
Mj Adventure	60-1131519796	check_when_booking	4, Jalan 6/108d, Taman Sungai Besi, 57100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
ASIA CAR	+6012-3680117	check_when_booking	117, Jalan 3/93, Taman Miharja, 55200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
PARADISE	+601700812698	check_when_booking	Level 1, Wisma Paradise, No. 63, Jalan Ampang, Wilayah Persekutuan, 50450 Kuala Lumpur, Malaysia
Paradise	+60 12-490 8055 & +60 12-590 4207	check_when_booking	Wisma Paradise, Level 1, Wisma Paradise, No 63 Jalan Ampang, 50450 KL
Gosocar	6016-8705014	check_when_booking	Wisma UOA Central, 19, Jalan Pinang, 50450 Kuala Lumpur
Hertz	+603-21810658	Desk in terminal	Unit G-1 & G-2, Soho Suite KLCC, Block B, No. 20 Jalan Perak, 50450 Kuala Lumpur.

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