Question 1

What type of car can I hire from City

Accepted Answer

With City, you can usually hire a variety of car types including Intermediate SUV, Fullsize SUV, Special, Standard SUV, Compact, Mini, Wagon, and Economy. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 2

How can I provide feedback about my experience with City?

Accepted Answer

You can provide feedback about your experience with City through their website or by contacting customer service directly.

Question 3

Can I use a debit card to hire a car from City?

Accepted Answer

Yes, you can usually use a debit card to hire a car from City. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 4

How does City handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact City immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 5

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 6

Can I hire a car from City at on location and return it to a different location?

Accepted Answer

Yes, City typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 7

What are the most popular car brands from City?

Accepted Answer

From City, popular car brands include Suzuki S-cross, Suzuki Grand Vitara, Mitsubishi Eclipse cross, Ford Kuga, Toyota Yaris, and Tesla. These models are known for their reliability and comfort, whether for a short trip or a long journey.

Question 8

Can I rent a car with City if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of City. Contact them for more information.

Question 9

What safety measures does City have in place?

Accepted Answer

City prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 10

How much does it cost to hire a Standard SUV car from City for a week?

Accepted Answer

The cost of hiring a car with City will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with City. The price for hiring an Standard SUV from City is approximately A$1,057 for a week (A$289 per day).

Question 11

Can I hire an automatic car from City?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 12

Does City provide insurance options?

Accepted Answer

Yes, City offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 13

Where can I find City locations?

Accepted Answer

You can find City locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 14

How much does it cost to hire a Fullsize SUV car from City for a week?

Accepted Answer

The cost of hiring a car with City will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with City. The average price for hiring an Fullsize SUV from City is approximately A$826 for a week (A$226 per day).

Question 15

Can I hire a van with City?

Accepted Answer

Yes – City usually have vans available at their pick-up points..

Question 16

What happens if I return my hire car late to City?

Accepted Answer

If you return your hire car late to City, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 17

How can I contact customer service at City?

Accepted Answer

You can find City's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 18

Can I hire a van from City?

Accepted Answer

Yes, you can hire a van from City. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 19

Does City offer one-way hires?

Accepted Answer

Yes, City generally offers one-way hires, allowing you to pick up a car at one location and return it to another. Availability may vary by location.

Question 20

What are the requirements to rent from City?

Accepted Answer

To rent from City, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

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