Question 1

How can I contact customer service at New Century?

Accepted Answer

You can find New Century's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 2

Does New Century have a rewards program?

Accepted Answer

Yes, New Century offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 3

What does New Century car hire insurance cover?

Accepted Answer

New Century car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 4

Can I hire a car from New Century at on location and return it to a different location?

Accepted Answer

Yes, New Century typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 5

Does New Century allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with New Century in advance to understand their specific pet policy before your hire.

Question 6

What type of car can I hire from New Century

Accepted Answer

With New Century, you can usually hire a variety of car types including Standard Van, Intermediate SUV, Compact, Fullsize, Intermediate, Luxury SUV, Premium, and Standard. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 7

What are the requirements to rent from New Century?

Accepted Answer

To rent from New Century, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Question 8

Can I rent a car with New Century if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of New Century. Contact them for more information.

Question 9

Can I hire a van with New Century?

Accepted Answer

Yes – New Century usually have vans available at their pick-up points..

Question 10

What safety measures does New Century have in place?

Accepted Answer

New Century prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 11

What should I do if I need to change my pick-up time with New Century?

Accepted Answer

If you need to change your pick-up time with New Century, contact the hire location as soon as possible to make arrangements.

Question 12

How can I provide feedback about my experience with New Century?

Accepted Answer

You can provide feedback about your experience with New Century through their website or by contacting customer service directly.

Question 13

What age do I need to be to hire a car from New Century?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including New Century, may charge an additional fee for drivers under 25.

Question 14

What should I do if I lose my keys while renting from New Century?

Accepted Answer

If you lose your keys while renting from New Century, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 15

What is New Century's fuel policy?

Accepted Answer

New Century typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 16

How much does it cost to hire a Fullsize car from New Century for a week?

Accepted Answer

The cost of hiring a car with New Century will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with New Century. The price for hiring an Fullsize from New Century is approximately A$231 for a week (A$63 per day).

Question 17

Does New Century car hire come with unlimited mileage??

Accepted Answer

Yes, New Century often offers cars with unlimited mileage. However, this depends on the specific deal you choose. To find options without mileage limits, start your car hire search and filter for deals that include unlimited mileage under ‘fuel policies'.

Question 18

Does New Century offer one-way hires?

Accepted Answer

Yes, New Century generally offers one-way hires, allowing you to pick up a car at one location and return it to another. Availability may vary by location.

Question 19

What is New Century's cancellation policy?

Accepted Answer

New Century typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 20

Does New Century provide 24/7 customer support?

Accepted Answer

Yes, New Century typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Car Hire with New Century

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Why Hire A Car with New Century

Check for Promotional Offers

Understand Your Roadside Assistance Coverage

Clarify Return Procedures

Plan for Additional Drivers

Understand Fuel Return Policies

Select Convenient Pickup Locations

Familiarize Yourself with the Vehicle

Verify Availability of Emergency Supplies

New Century Car Hire: FAQs