Question 1

Should I purchase extra insurance when renting a Apex car at Queenstown Airport, Queenstown?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, Apex may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the Apex rental counter.

Question 2

What is a one-way fee?

Accepted Answer

A one-way fee is charged if you return your car rental to a different location from where you picked it up. This fee covers the cost of transporting the car back to its original location. The fee amount varies based on the specific locations involved.

Question 3

Does Apex require refueling in Queenstown Airport, Queenstown, New Zealand?

Accepted Answer

The Apex fuel policy you select at Queenstown Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 4

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car hire deals at Queenstown Airport.

Question 5

Can I use a debit card at Apex?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Apex's debit card policies, Please check the Payment Information section for Apex on the booking sites.

Question 6

How do I pick up a rental car from Apex at Queenstown Airport?

Accepted Answer

How do I collect my hire car at Queenstown Airport? When you land at Queenstown Airport, head from the Arrivals hall to the pick-up desk. Staff from Apex will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 7

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 8

Is it cheaper to hire a car for a week with Apex at  Airport

Accepted Answer

Sometimes it can be cheaper to rent a car for a week rather than for a shorter period, but it's better to double-check while booking.

Question 9

Can I rent a car from Apex at Queenstown Airport for a month?

Accepted Answer

Yes, you can rent a car at Queenstown Airport for a month. Just enter your dates and search for the type of car you want.

Question 10

Can I rent a car from Apex at Queenstown Airport?

Accepted Answer

Yes, you can get a car hire at Queenstown Airport with Apex. This is a convenient option as the car hire desk is located just outside the arrival terminals.

Question 11

How to find the best car hire deals with VoyageCopilot

Accepted Answer

Finding the best hire car with VoyageCopilot is simple and free. Enter your destination (e.g., Queenstown Airport, select your dates, and click search to see available car hire deals. You'll find various car types from different car hire companies. Use filters to choose your preferred company (e.g., Apex), compare prices from travel websites like Klook, Qeeq, Heytrip and select the car type you need (e.g., small, SUV, 7-seaters, people carrier, Van). After applying filters, choose the best price, and book directly with the provider without extra fees.

Question 12

How much does it cost to hire a car per day with Apex at Queenstown Airport?

Accepted Answer

On average, it costs 0 per day to rent a car with Apex at Queenstown Airport. The cheapest price we found is A$126 per day.

Question 13

What is the pet policy for Apex rentals at Queenstown Airport, Queenstown?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At Apex in ZQN Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for Apex on the booking sites.

Question 14

What happens if you damage a rental car from Apex in Queenstown Airport?

Accepted Answer

In case of damage to your Apex rental car at Queenstown Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a Apex car at ZQN Airport.

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