Question 1

Why is a Credit Card required for car rental at Trekroner?

Accepted Answer

To rent a car at Trekroner, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free rental experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 2

Is it necessary to buy additional insurance when renting a car at Trekroner?

Accepted Answer

When renting a car at Trekroner, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 3

What is the minimum age to rent a car at Trekroner

Accepted Answer

The minimum age to rent a car at Trekroner station is typically 21 years old, although this can vary by region and rental company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Question 4

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 5

What types of cars are available for rent at Trekroner?

Accepted Answer

At Trekroner, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 6

Which car rental companies offer the lowest prices at Trekroner?

Accepted Answer

Several affordable car rental options are available at Trekroner. For example, Europcar offers rentals starting at CA$114 per day. You can also find competitive rates with Keddy by Europcar, starting from CA$120 per day. Additionally, Budget provides rentals from CA$366 per day.

Question 7

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your rental vehicle, but they must be listed as an additional driver on your rental agreement. If someone who is not included in the agreement drives the vehicle, it may void the rental contract, and the insurance provider might refuse to cover any damage. To ensure coverage and avoid potential issues, make sure to register any additional drivers with the rental company.

Question 8

What should I do if I damage a rental car at Trekroner?

Accepted Answer

If you damage a rental car at Trekroner, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 9

How much does car rental insurance cost at Trekroner?

Accepted Answer

The cost of car rental insurance at Trekroner varies based on the type of coverage you select and the provider you choose. Insurance options typically include Collision Damage Waiver (CDW), Theft Protection, and Third-Party Liability, each with different price points. The amount of excess (the portion you must pay in the event of damage or theft) you choose will also impact the insurance cost. Some providers offer zero-excess insurance for greater peace of mind, but this option generally comes at a higher price. To find the best coverage for your needs and budget, it's advisable to compare different insurance options and rates available on various booking sites before finalizing your rental.

Question 10

Can I use a debit card to rent a car at Trekroner?

Accepted Answer

Debit cards are accepted by many international rental companies, but policies can vary by supplier and location. At Trekroner, acceptance of debit cards depends on the specific rental agency's terms and conditions. Generally, you may need to provide additional documentation or undergo a credit check if using a debit card. To confirm whether your debit card will be accepted and to understand any additional requirements, check the terms on the booking website or contact the rental company directly before making your reservation.

Car Rental Company	Telephone	Pickup Type	Location
AVIS	+45 7024 7750	check_when_booking	Soender Mellemvej 5
Budget	+45 33286460	check_when_booking	Soender Mellemvej 5
Eco by Europcar	+45 46 750102	check_when_booking	KOEBENHAVNSVEJ 128
Europcar	+45 46 750102	check_when_booking	KOEBENHAVNSVEJ 128
Keddy by Europcar	+45 46 750102	check_when_booking	KOEBENHAVNSVEJ 128
AVIS		check_when_booking	Roskilde Downtown, 5, Sønder Mellemvej, Roskilde, Denmark, 4000
Budget		check_when_booking	Roskilde Downtown, 5, Søndre Mellemvej, Roskilde, Denmark, 4000
AVIS	+45 7024 7750	check_when_booking	Roskilde City, Soender Mellemvej 5
Budget	+45 33286460	check_when_booking	Roskilde, Soender Mellemvej 5

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