Question 1

What should I do if I damage a rental car at Hacienda Capitán?

Accepted Answer

If you damage a rental car at Hacienda Capitán, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 2

Can I rental a car from Record Go at Hacienda Capitán?

Accepted Answer

Yes – you can pick up Record Go rent cars from Hacienda Capitán.

Question 3

Why is a Credit Card required for car rental at Hacienda Capitán?

Accepted Answer

To rent a car at Hacienda Capitán, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free rental experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 4

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 5

Is a valid passport required for car rental at Hacienda Capitán, Málaga?

Accepted Answer

For car rental at Hacienda Capitán station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 6

What details are covered in the car rental contract?

Accepted Answer

The car rental contract at Hacienda Capitánincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Question 7

Can I rent a car from at Hacienda Capitán and drop off at another location?

Accepted Answer

Yes, some car rental companies allow you to pick up your car from Hacienda Capitán and drop it off at a different location. Simply unselect 'Return to same location' when you search your deals with VoyageCopilot.

Question 8

Can I bring pets when renting a car at Hacienda Capitán?

Accepted Answer

At Hacienda Capitán, most rental agencies, including Keddy by Europcar, Record Go, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Car Rental Company	Telephone	Pickup Type	Location
Centauro	0034 952177450	Desk in terminal	Polígono Villa Rosa. C/ Pascal, 30 29004 Malaga
OK Mobility	34971126880	Desk in terminal	Aeropuerto de Málaga - Costa del Sol
Routes	683634220	check_when_booking	Malaga Airport,Málaga,,Spain
Alamo	952231858	Desk in terminal	ENTERPRISE-RENT-A-CAR,22 AV COMANDANTE GARCIA MO
CLICK RENT	+34 971 730 696	Desk in terminal	Av. del Comandante García Morato, 24,26 España
FLIZZR	+34-871180192	Desk in terminal	Terminal 2 & 3 Llegadas
Firefly	+34 952 244 942 (check out)	Desk in terminal	Avda. Garcia Morato s/n, 29004 – Malaga – Spain
SOLO	+34 951 509 999	Desk in terminal	Av. del Comandante García Morato, 50, 29004 Málaga
AVIS	+34902109384	Desk in terminal	Aeropuerto De Malaga

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