Question 1

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! An example of a one-way car rental is when you pick up a car at Hatton and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 2

What is the process for returning a car at Hatton?

Accepted Answer

To return a car at Hatton station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the rental location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the rental company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 3

Why is a Credit Card required for car rental at Hatton?

Accepted Answer

To rent a car at Hatton, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free rental experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 4

What types of cars are available for rent at Hatton?

Accepted Answer

At Hatton, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 5

Is a valid passport required for car rental at Hatton, Cape Town?

Accepted Answer

For car rental at Hatton station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 6

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 7

What is the minimum age to rent a car at Hatton, Cape Town

Accepted Answer

The minimum age to rent a car at Hatton station is typically 21 years old, although this can vary by region and rental company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Car Rental Company	Telephone	Pickup Type	Location
Budget	27 21 797 4581	check_when_booking	367 Main Road
AVIS	27 21 797 4581	check_when_booking	367 Main Road
Keddy by Europcar	+27 21 6869325	check_when_booking	215 MAIN ROAD
AVIS	27 21 9273001	check_when_booking	15 Tower Road Airport Industria
Budget	27 21 9273001	check_when_booking	15 Tower Road Airport Industria
GREEN MOTION	0027 21 555 9561 / 0027 83 627 4411	Desk in terminal	Unit 2, Airport Business Park Michigan Street 14, Airport Industrial
Europcar	+27 2 19358600	Desk in terminal	Car Rental Terminal, Parow East, 7501, Cape Town, South Africa.
AVIS	27 21 927 8800	Desk in terminal	Cape Town International Apt
Hertz	21 9353000	Desk in terminal	RING ROAD

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