Question 1

Can I bring pets when renting a car at Kebon Jeruk?

Accepted Answer

At Kebon Jeruk, most rental agencies, including Europcar, TRAC ASTRA, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 2

What should I do if I damage a rental car at Kebon Jeruk?

Accepted Answer

If you damage a rental car at Kebon Jeruk, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 3

What is the process for returning a car at Kebon Jeruk?

Accepted Answer

To return a car at Kebon Jeruk station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the rental location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the rental company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 4

Is a valid passport required for car rental at Kebon Jeruk, Jakarta?

Accepted Answer

For car rental at Kebon Jeruk station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 5

What types of cars are available for rent at Kebon Jeruk?

Accepted Answer

At Kebon Jeruk, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 6

Can I rental a car from TRAC ASTRA at Kebon Jeruk?

Accepted Answer

Yes – you can pick up TRAC ASTRA rent cars from Kebon Jeruk.

Question 7

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 8

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! An example of a one-way car rental is when you pick up a car at Kebon Jeruk and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Car Rental Company	Telephone	Pickup Type	Location
AVIS	+62 8118152727	Desk in terminal	Soekarno Hatta Intl Airport,Jakarta, 19120, Indonesia
Europcar	+62 817 6639575	check_when_booking	PAJANG TANGERANG CITY BANTEN

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