Question 1

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 2

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be listed as an additional driver on your hire agreement. If someone who is not included in the agreement drives the vehicle, it may void the hire contract, and the insurance provider might refuse to cover any damage. To ensure coverage and avoid potential issues, make sure to register any additional drivers with the car hire company.

Question 3

Is a valid passport required for car hire at Shin-Kobe Station?

Accepted Answer

For car hire at Shin-Kobe Station station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to hire a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the car hire company for specific details before you travel.

Question 4

Is it worth hiring a car at Shin-Kobe Station

Accepted Answer

Hiring a car at Shin-Kobe Station can be worthwhile depending on your travel needs and preferences. If you plan to visit areas outside the city or value the flexibility of having your own transportation, hiring a car might be advantageous. However, it’s important to consider factors like cost, traffic conditions, and the availability of public transportation. In some locations, using public transit or ride-sharing services could be more convenient and economical. Additionally, review local driving laws and ensure you're comfortable with the driving conditions before deciding to hire a car.

Question 5

What should I do if I damage a hire car at Shin-Kobe Station?

Accepted Answer

If you damage a hire car at Shin-Kobe Station, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when hiring the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 6

Can I hire a car from Shin-Kobe Station?

Accepted Answer

Yes, you can get a car hire at Shin-Kobe Station.

Question 7

Is it necessary to buy additional insurance when hiring a car at Shin-Kobe Station?

Accepted Answer

When hiring a car at Shin-Kobe Station, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 8

Can I use a debit card to hire a car at Shin-Kobe Station?

Accepted Answer

Debit cards are accepted by many international car hire companies, but policies can vary by supplier and location. At Shin-Kobe Station, acceptance of debit cards depends on the specific hire agency's terms and conditions. Generally, you may need to provide additional documentation or undergo a credit check if using a debit card. To confirm whether your debit card will be accepted and to understand any additional requirements, check the terms on the booking website or contact the hire company directly before making your reservation.

Question 9

What are the most popular car types rented at Shin-Kobe Station?

Accepted Answer

The most rented car at Shin-Kobe Station often varies based on customer preferences, but popular choices typically include models like Toyota Raize, Nissan Note, Mazda Demio, Mazda 2, Toyota Sienta and Tesla due to their reliability and comfort for both short trips and longer journeys.

Question 10

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Shin-Kobe Stationincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the hiring duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Car Hire Company	Telephone	Pickup Type	Location
Toyota		check_when_booking	Boeki Center Train Station, [三宮店] 651-0084 兵庫県神戸市中央区磯辺通4-2-12兵庫トヨタビル東側内, Hyogo Toyota Bldg., East side, 4-2-12 Isobe-dori, Chuo-ku, Kobe-shi, Hyogo 651-0084, Kobe (Hyogo), Japan
Times Car Rental	0081 78-251-6421	Desk in terminal	Hyogo - Kobe Airport (UKB) (A014) - Times JP, 1, Kobe Kuko, Chuo-ku
Hertz	0782220100	check_when_booking	3-2-23 HACHIMANDORI CHUOKU
ORIX Rent A Car	+81782610543	check_when_booking	Sannomiya, 兵庫県神戸市中央区八幡通 3-2-23 B1F, first basement floor, 3-2-23 Hachiman-dori, Chuo-ku, Kobe City , Hyogo, Kobe (Hyogo), Japan
NISSAN RENT A CAR	078-232-1023	check_when_booking	神戸三宮中央店, 御幸通５－２－２１
NISSAN RENT A CAR	+81782321023	check_when_booking	Sannomiya Train Station, 651-0087 兵庫県神戸市中央区御幸通5-2-21, 5-2-21 Gokodori, Chuo-ku, Kobe City, Hyogo, 651-0087, Kobe (Hyogo), Japan
NISSAN RENT A CAR	078-232-1023	check_when_booking	神戸三宮中央, 神戸市中央区御幸通５－２－２１
Europcar	+81 78 2516421	check_when_booking	KOBE SANNOMIYA RAILWAY STATION, GO TO TIMES CAR RENTAL COUNTER 5-1-27,ONOEDORI, CHUO-KU
Europcar	+81782516421	Desk in terminal	Kobe Airport, 650-0048 兵庫県神戸市中央区神戸空港1 (タイムズカーレンタルの営業所/カウンターまでお越しください), (PLEASE GO TO TIMES CAR RENTAL COUNTER) 1 Kobe Kuko, Chuo-ku, Kobe City, Hyogo, 650-0048, Kobe (Hyogo), Japan

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