Question 1

What types of cars are available for rent at Sangkat Samraong?

Accepted Answer

At Sangkat Samraong, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 2

What is the process for returning a car at Sangkat Samraong?

Accepted Answer

To return a car at Sangkat Samraong station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 3

What should I do if I damage a car hire car at Sangkat Samraong?

Accepted Answer

If you damage a hire car at Sangkat Samraong, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 4

Is a valid passport required for car hire at Sangkat Samraong, Phnom Penh?

Accepted Answer

For car hire at Sangkat Samraong station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 5

What are the requirements for renting a car at Sangkat Samraong?

Accepted Answer

To rent a car at Sangkat Samraong, you must meet several key requirements. These include being at least 21 years old, presenting a valid driver’s license, and providing a major credit card (such as Visa, MasterCard, or Discover) for payment and security purposes. Additionally, proof of insurance or the option to purchase insurance coverage from the rental company may be required. Insurance options can vary by location, so it's important to verify the details with the rental company ahead of time. Be sure to review any additional documentation or requirements specific to the car hire location.

Question 6

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 7

Is it necessary to buy additional insurance when renting a car at Sangkat Samraong?

Accepted Answer

When renting a car at Sangkat Samraong, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Car Hire Company	Telephone	Pickup Type	Location
AVIS	+855 23 884 744	check_when_booking	27, Str 134 Sangkat Mittapheap Khan 7 Makara, Phnom Penh
AVIS	+855 78 666 557	check_when_booking	Phnom Penh International Apt Meet & Greet

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