Question 1

Can I use a debit card to hire a car from MEX?

Accepted Answer

Yes, you can usually use a debit card to hire a car from MEX. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 2

What should I do if I need to change my pick-up time with MEX?

Accepted Answer

If you need to change your pick-up time with MEX, contact the hire location as soon as possible to make arrangements.

Question 3

How can I provide feedback about my experience with MEX?

Accepted Answer

You can provide feedback about your experience with MEX through their website or by contacting customer service directly.

Question 4

Can I rent a car with MEX if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of MEX. Contact them for more information.

Question 5

Can I rent a car from MEX at the airport?

Accepted Answer

Yes, MEX has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 6

How much does it cost to hire a Economy car from MEX for a week?

Accepted Answer

The cost of hiring a car with MEX will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with MEX. The price for hiring an Economy from MEX is approximately EGP 49 for a week (EGP 279 per day).

Question 7

What is MEX's fuel policy?

Accepted Answer

MEX typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 8

Does MEX have a rewards program?

Accepted Answer

Yes, MEX offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 9

What is the deposit amount for hiring a car from MEX?

Accepted Answer

The deposit amount for hiring a car from MEX varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 10

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 11

How does MEX handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact MEX immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 12

Where can I find MEX locations?

Accepted Answer

You can find MEX locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 13

What age do I need to be to hire a car from MEX?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including MEX, may charge an additional fee for drivers under 25.

Question 14

What type of car can I hire from MEX

Accepted Answer

With MEX, you can usually hire a variety of car types including Compact, Wagon, Special, Economy, Intermediate, Mini, Compact SUV, and Intermediate SUV. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 15

What does MEX car hire insurance cover?

Accepted Answer

MEX car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 16

What safety measures does MEX have in place?

Accepted Answer

MEX prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 17

How much does it cost to hire a Special car from MEX for a week?

Accepted Answer

The cost of hiring a car with MEX will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with MEX. The price for hiring an Special from MEX is approximately EGP 49 for a week (EGP 279 per day).

Question 18

Can I hire car seats with MEX for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with MEX. It’s advisable to request them in advance to ensure availability.

Question 19

What types of vehicles does MEX offer?

Accepted Answer

MEX offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 20

How much does it cost to hire a Compact car from MEX for a week?

Accepted Answer

The car hire price for an Compact from MEX is approximately EGP 49 for a week (EGP 279 per day), based on data from the past 48 hours. Please note that prices may vary frequently due to changes in demand. For the most accurate and current pricing, start a search with us at VoyageCopilot.

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