Question 1

Is a valid passport required for car hire at Hillingdon, London?

Accepted Answer

For car hire at Hillingdon station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 2

What should I do if I damage a car hire car at Hillingdon?

Accepted Answer

If you damage a hire car at Hillingdon, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 3

What types of cars are available for rent at Hillingdon?

Accepted Answer

At Hillingdon, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 4

What is the process for returning a car at Hillingdon?

Accepted Answer

To return a car at Hillingdon station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 5

Is it necessary to buy additional insurance when renting a car at Hillingdon?

Accepted Answer

When renting a car at Hillingdon, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 6

What are the requirements for renting a car at Hillingdon?

Accepted Answer

To rent a car at Hillingdon, you must meet several key requirements. These include being at least 21 years old, presenting a valid driver’s license, and providing a major credit card (such as Visa, MasterCard, or Discover) for payment and security purposes. Additionally, proof of insurance or the option to purchase insurance coverage from the rental company may be required. Insurance options can vary by location, so it's important to verify the details with the rental company ahead of time. Be sure to review any additional documentation or requirements specific to the car hire location.

Question 7

Can I bring pets when renting a car at Hillingdon?

Accepted Answer

At Hillingdon, most rental agencies, including Keddy by Europcar, Enterprise, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 8

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Hillingdonincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Car Hire Company	Telephone	Pickup Type	Location
Enterprise	08009792020	Check when booking	RUA 16 22 QUADRA 3
Sixt	-2070188202	Desk in terminal	London Heathrow AP T2, T3, Terminal 2 Landside Arrivals
SURPRICE RENT A CAR	00443300949033	Desk in terminal	Vista centre Salisbury road, Cranford, Hounslow TW4 6JQ (51.470400 , -0.398000)
AVIS	03445446000	Desk in terminal	Heathrow Apt T5 Bus Stop 25 Holiday Inn Htrw 276 Bath Road
National	0208-8972100	Desk in terminal	NORTHERN PERIMETER ROAD
Alamo	0208-8972100	Desk in terminal	NORTHERN PERIMETER ROAD
Hertz	08433093009	Desk in terminal	NORTHERN PERIMETER RD (WEST)
Budget	03445444600	Desk in terminal	Heathrow Airport, T2,T3,T4Northrop Road
Europcar	+44 (0) 3713843410	Desk in terminal	NORTHERN PERIMETER ROAD WEST

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