Question 1

How can I provide feedback about my experience with Active?

Accepted Answer

You can provide feedback about your experience with Active through their website or by contacting customer service directly.

Question 2

Are there any additional fees when renting from Active?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 3

Can I rent a car from Active at the airport?

Accepted Answer

Yes, Active has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 4

Does Active allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with Active in advance to understand their specific pet policy before your hire.

Question 5

What are the most popular car brands from Active?

Accepted Answer

From Active, popular car brands include Toyota Estima 2004-2006年版, Citroen DS7, Mercedes-benz S63 Amg, Suzuki S-Presso, Kia Cadenza, and Tesla. These models are known for their reliability and comfort, whether for a short trip or a long journey.

Question 6

What is Active's cancellation policy?

Accepted Answer

Active typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 7

What is Active's fuel policy?

Accepted Answer

Active typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 8

What identification do I need to rent a car from Active?

Accepted Answer

To rent a car from Active, you typically need a valid driving licence, a credit card, and a form of identification, such as a passport.

Question 9

What type of car can I hire from Active

Accepted Answer

With Active, you can usually hire a variety of car types including Mini Van, Premium SUV, Standard, Economy SUV, Fullsize, Compact SUV, Convertible, and Standard SUV. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 10

What is the deposit amount for hiring a car from Active?

Accepted Answer

The deposit amount for hiring a car from Active varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 11

Can I hire a car from Active for a month?

Accepted Answer

Yes, you can hire a car for a month from Active. Many car hire companies offer long-term car hire options. It’s often more cost-effective to book a monthly car hire rather than several weekly hires. For the best rates and availability, start a search on VoyageCopilot.com to compare offers and find the most suitable long-term car hire deals.

Question 12

What should I do if I lose my keys while renting from Active?

Accepted Answer

If you lose your keys while renting from Active, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 13

How much does Active car hire cost??

Accepted Answer

The cost of hiring a car with Active varies depending on your location. For example, in , a popular area for travellers, the average cost is around GHS 623 per day. This gives you a general idea of what to expect when hiring a car.

Question 14

Can I rent a car with Active if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of Active. Contact them for more information.

Question 15

Where can I find Active locations?

Accepted Answer

You can find Active locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 16

How much does it cost to hire a Premium SUV car from Active for a week?

Accepted Answer

The cost of hiring a car with Active will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Active. The average price for hiring an Premium SUV from Active is approximately GHS 217 for a week (GHS 474 per day).

Question 17

Can I use a debit card to hire a car from Active?

Accepted Answer

Yes, you can usually use a debit card to hire a car from Active. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 18

How much does it cost to hire a Mini Van car from Active for a week?

Accepted Answer

The car hire price for an Mini Van from Active is approximately GHS 259 for a week (GHS 566 per day), based on data from the past 48 hours. Please note that prices may vary frequently due to changes in demand. For the most accurate and current pricing, start a search with us at VoyageCopilot.

Question 19

Can I hire an automatic car from Active?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 20

How can I contact customer service at Active?

Accepted Answer

You can find Active's phone number in the Location section above. Feel free to call for any inquiries or assistance.

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