Question 1

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! A one-way car hire example is when you rent a car from Enterprise in Seattle and return it at an Enterprise location in Los Angeles. Another example is renting a car from Avis at JFK Airport and returning it at one of Avis's downtown locations.

Question 2

Is it cheaper to hire a car for a week with AVIS at  Airport

Accepted Answer

Sometimes it can be cheaper to rent a car for a week rather than for a shorter period, but it's better to double-check while booking.

Question 3

How does VoyageCopilot enhance the travel experience for car hire services?

Accepted Answer

VoyageCopilot is an innovative travel planning platform that leverages advanced AI technology to simplify and enhance your travel experience, with an initial focus on car hire services. With VoyageCopilot, you can view all available prices in one place, eliminating the need to search and compare across multiple car hire websites. It aggregates deals from trusted travel websites and car hire companies directly, covering more than 21,000 locations worldwide.

Question 4

Can I use a debit card at AVIS?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on AVIS's debit card policies, Please check the Payment Information section for AVIS on the booking sites.

Question 5

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car hire deals at Surabaya Airport.

Question 6

How do I pick up a rental car from AVIS at Surabaya Airport?

Accepted Answer

How do I collect my hire car at Surabaya Airport? When you land at Surabaya Airport, head from the Arrivals hall to the pick-up desk. Staff from AVIS will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 7

What is a one-way fee?

Accepted Answer

A one-way fee is charged if you return your car rental to a different location from where you picked it up. This fee covers the cost of transporting the car back to its original location. The fee amount varies based on the specific locations involved.

Question 8

Does AVIS require refueling in Surabaya Airport, Surabaya, Indonesia?

Accepted Answer

The AVIS fuel policy you select at Surabaya Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 9

Can I rent a car from AVIS at Surabaya Airport?

Accepted Answer

Yes, you can get a car hire at Surabaya Airport with AVIS. This is a convenient option as the car hire desk is located just outside the arrival terminals.

Question 10

How much is AVIS insurance at Surabaya Airport?

Accepted Answer

The cost of insurance depends on the deal you choose. Different booking sites offer various levels of coverage. Additionally, the amount of excess you select can affect the insurance price. Start your car hire search today to explore the different coverage options available.

Question 11

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 12

What happens if you damage a rental car from AVIS in Surabaya Airport?

Accepted Answer

In case of damage to your AVIS rental car at Surabaya Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a AVIS car at SUB Airport.

Question 13

What is the pet policy for AVIS rentals at Surabaya Airport, Surabaya?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At AVIS in SUB Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for AVIS on the booking sites.

Question 14

Should I purchase extra insurance when renting a AVIS car at Surabaya Airport, Surabaya?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, AVIS may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the AVIS rental counter.

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