Question 1

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 2

Should I purchase extra insurance when renting a Ace Rental Cars car at Brisbane Airport, Brisbane?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, Ace Rental Cars may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the Ace Rental Cars rental counter.

Question 3

How to find the best car hire deals with VoyageCopilot

Accepted Answer

Finding the best hire car with VoyageCopilot is simple and free. Enter your destination (e.g., Brisbane Airport, select your dates, and click search to see available car hire deals. You'll find various car types from different car hire companies. Use filters to choose your preferred company (e.g., Ace Rental Cars), compare prices from travel websites like Klook, Qeeq, Heytrip and select the car type you need (e.g., small, SUV, 7-seaters, people carrier, Van). After applying filters, choose the best price, and book directly with the provider without extra fees.

Question 4

Can I use a debit card at Ace Rental Cars?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Ace Rental Cars's debit card policies, Please check the Payment Information section for Ace Rental Cars on the booking sites.

Question 5

What is the deposit amount required by Ace Rental Cars for car hire deal?

Accepted Answer

The deposit required by Ace Rental Cars for car hire deals varies depending on type of car you choose,so ensure you verify this before booking. You can typically find this information when you're directed to the booking site.

Question 6

Where can I find Ace Rental Cars car hire at Brisbane Airport?

Accepted Answer

330 Nudgee Road, Hendra, QLD 4011 is the closest Ace Rental Cars hire location to Brisbane Airport. The telephone number for this location is  1800 62 04 08.

Question 7

Does Ace Rental Cars require refueling in Brisbane Airport, Brisbane, Australia?

Accepted Answer

The Ace Rental Cars fuel policy you select at Brisbane Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 8

Is it cheaper to hire a car for a week with Ace Rental Cars at  Airport

Accepted Answer

Sometimes it can be cheaper to rent a car for a week rather than for a shorter period, but it's better to double-check while booking.

Question 9

Does Ace Rental Cars offer Desk in terminal from Brisbane Airport?

Accepted Answer

Yes, Ace Rental Cars offers Desk in terminal from Brisbane Airport.

Question 10

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car hire deals at Brisbane Airport.

Question 11

What is the pet policy for Ace Rental Cars rentals at Brisbane Airport, Brisbane?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At Ace Rental Cars in BNE Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for Ace Rental Cars on the booking sites.

Question 12

How do I pick up a rental car from Ace Rental Cars at Brisbane Airport?

Accepted Answer

How do I collect my hire car at Brisbane Airport? When you land at Brisbane Airport, head from the Arrivals hall to the pick-up desk. Staff from Ace Rental Cars will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 13

Can I rent a car from Ace Rental Cars at Brisbane Airport for a month?

Accepted Answer

Yes, you can rent a car at Brisbane Airport for a month. Just enter your dates and search for the type of car you want.

Question 14

What happens if you damage a rental car from Ace Rental Cars in Brisbane Airport?

Accepted Answer

In case of damage to your Ace Rental Cars rental car at Brisbane Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a Ace Rental Cars car at BNE Airport.

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Renting a Car from Ace Rental Cars at Brisbane Airport: Good to Know

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