Question 1

Can you provide an example of a one-way car hire?

Accepted Answer

Certainly! An example of a one-way car hire is when you pick up a car at Shin-Yokohama Station and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 2

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Shin-Yokohama Stationincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the hiring duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Question 3

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 4

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be listed as an additional driver on your hire agreement. If someone who is not included in the agreement drives the vehicle, it may void the hire contract, and the insurance provider might refuse to cover any damage. To ensure coverage and avoid potential issues, make sure to register any additional drivers with the car hire company.

Question 5

Why is a Credit Card required for car hire at Shin-Yokohama Station?

Accepted Answer

To hire a car at Shin-Yokohama Station, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hiring experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 6

Is a valid passport required for car hire at Shin-Yokohama Station?

Accepted Answer

For car hire at Shin-Yokohama Station station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to hire a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the car hire company for specific details before you travel.

Question 7

Can I bring pets when hiring a car at Shin-Yokohama Station?

Accepted Answer

At Shin-Yokohama Station, most car hire agencies, including NIPPON, Times Car Rental, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the car hire company before your trip.

Question 8

What is the process for returning a car at Shin-Yokohama Station?

Accepted Answer

To return a car at Shin-Yokohama Station station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 9

What types of cars are available for hire at Shin-Yokohama Station?

Accepted Answer

At Shin-Yokohama Station, we offer a diverse selection of cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 10

Can I use a debit card to hire a car at Shin-Yokohama Station?

Accepted Answer

Debit cards are accepted by many international car hire companies, but policies can vary by supplier and location. At Shin-Yokohama Station, acceptance of debit cards depends on the specific hire agency's terms and conditions. Generally, you may need to provide additional documentation or undergo a credit check if using a debit card. To confirm whether your debit card will be accepted and to understand any additional requirements, check the terms on the booking website or contact the hire company directly before making your reservation.

Car Hire Company	Telephone	Pickup Type	Location
Toyota		check_when_booking	Higashi-Hakuraku Train Station, [東白楽駅前] 221-0822 横浜市神奈川区西神奈川2-9-4, 2-9-4 Nishikanagawa, Kanagawa-ku, Yokohama, Kanagawa, 221-0822, Yokohama (Kanagawa), Japan
Toyota		check_when_booking	Kishine Koen Train Station, [岸根公園駅前] 221-0802 横浜市神奈川区六角橋6-30-25, 6-30-25 Rokukakubashi, Kanagawa-ku, Yokohama, Kanagawa, 221-0802, Yokohama (Kanagawa), Japan
Niconico Rent A Car	045-633-8035	check_when_booking	新横浜駅店, 横浜市港北区篠原町3129
Niconico Rent A Car	81-45-633-8035	check_when_booking	Shin -Yokohama Station, 3129 Shinohara -cho, Kohoku -ku, Yokohama
Niconico Rent A Car	81456338035	check_when_booking	Shin-Yokohama Train Station, 222-0026 神奈川県横浜市港北区篠原町3129, 3129 Shinoharacho, Kohoku Ward, Yokohama, Kanagawa 222-0026, Yokohama (Kanagawa), Japan
Hertz	0454395566	check_when_booking	3014 SHINOHARACHO
Toyota		check_when_booking	Shin-Yokohama Train Station, [新横浜駅前店] 222-0026 神奈川県横浜市港北区篠原町3014加祥ビル1F, Kasho Bldg. 1F 3014 Shinohara-cho, Kohoku-ku, Yokohama-City, Kanagawa 222-0026, Yokohama (Kanagawa), Japan
Times Car Rental		check_when_booking	Shin-Yokohama Prince Hotel, 222-0033 神奈川県横浜市港北区新横浜3-4 新横浜プリンスホテル内B1F, B1F Shin-Yokohama Prince Hotel, 3-4 Shin-Yokohama, Kohoku-ku, Yokohama City, Kanagawa, 222-0033, Yokohama (Kanagawa), Japan
NISSAN RENT A CAR	+81454710023	check_when_booking	Shin-Yokohama Train Station, 222-0033 神奈川県横浜市港北区新横浜2-7-1, 2-7-1 Shin-Yokohama, Kohoku-ku, Yokohama City ,Kanagawa, 222-0033, Yokohama (Kanagawa), Japan

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Hiring a Car at Shin-Yokohama Station: Good to Know

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