Question 1

Can international visitors rent a car at Luz

Accepted Answer

Yes, you can rent a car as a foreigner at Luz. However, you will need a valid international driving permit (IDP) along with your home country driver’s license. Additionally, be prepared to provide a credit card for the deposit and reservation. Rental requirements may vary by company, so it's a good idea to check with the car hire provider or use our website, VoyageCopilot.com, to find car hire options and requirements for international drivers.

Question 2

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 3

What is the process for returning a car at Luz?

Accepted Answer

To return a car at Luz station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 4

Why is a Credit Card required for car hire at Luz?

Accepted Answer

To rent a car at Luz, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 5

What should I do if I damage a car hire car at Luz?

Accepted Answer

If you damage a hire car at Luz, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 6

Can I bring pets when renting a car at Luz?

Accepted Answer

At Luz, most rental agencies, including Movida, Localiza, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 7

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 8

What are the most popular car brands rented at Luz?

Accepted Answer

At Luz, the top car brands frequently chosen by renters include Citroen C3, VOLKSWAGEN GOL, VOLKSWAGEN VOYAGE, Hyundai HB20s, Fiat Siena, and Tesla. These models are popular for their dependability and comfort, whether you're planning a quick trip or an extended journey.

Car Hire Company	Telephone	Pickup Type	Location
Movida	1123401301	Desk in terminal	R. da Consolação, 297 - República, São Paulo - SP, 01301-000, Brazil
Alamo	08009792020	check_when_booking	RUA DA CONSOLACAO 429 431
National	08009792020	check_when_booking	RUA DOMINGOS AGOSTIM 91
Alamo	08009792020	check_when_booking	RUA DOMINGOS AGOSTIM 91
Alamo	08009792020	check_when_booking	RUA MARIO DE ANDRADE 664
National	08009792020	check_when_booking	AVENIDA MORVAN DIAS DE,FIGUEIREDO 3177
Movida	1120890623	Desk in terminal	AVENIDA CRUZEIRO DO SUL 1800,SAO PAULO,SAO PAULO
National	08009792020	check_when_booking	AVENIDA CRUZEIRO DO SUL 1800
Movida	006068686	Desk in terminal	AVENIDA CRUZEIRO DO SUL 1823,SAO PAULO,SAO PAULO

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