Question 1

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 2

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Tortugaincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Question 3

Can I hire a car from Enterprise at Tortuga?

Accepted Answer

Yes – you can pick up Enterprise rent cars from Tortuga.

Question 4

What is the minimum age to rent a car at Tortuga, Guarujá

Accepted Answer

The minimum age to rent a car at Tortuga station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Question 5

Can you provide an example of a one-way car hire?

Accepted Answer

Certainly! An example of a one-way car hire is when you pick up a car at Tortuga and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 6

Is a valid passport required for car hire at Tortuga, Guarujá?

Accepted Answer

For car hire at Tortuga station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 7

Why is a Credit Card required for car hire at Tortuga?

Accepted Answer

To rent a car at Tortuga, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 8

What is the deposit amount for a car hire at Tortuga?

Accepted Answer

The deposit amount required for a car hire at Tortuga varies depending on the type of vehicle you choose and the rental company's policies. This deposit is generally held on your credit card to cover any potential additional charges or damages. To ensure you are aware of the exact deposit amount and any other associated costs, check the details during the booking process. This information is usually provided on the booking site. Additionally, be aware that the deposit will be refunded to your card after the car is returned, provided there are no extra charges or damages.

Car Hire Company	Telephone	Pickup Type	Location
Alamo	08009792020	check_when_booking	AVENIDA PUGLISI 430
Unidas	1340098910	check_when_booking	AV. Prefeito José Monteiro - 1045
Unidas	1340424759	check_when_booking	AVENIDA ANA COSTA - 465

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