Question 1

Can I bring pets when renting a car at Vesala?

Accepted Answer

At Vesala, most rental agencies, including ADDCAR RENTAL, Sixt, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 2

What should I do if I damage a car hire car at Vesala?

Accepted Answer

If you damage a hire car at Vesala, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 3

What is the deposit amount for a car hire at Vesala?

Accepted Answer

The deposit amount required for a car hire at Vesala varies depending on the type of vehicle you choose and the rental company's policies. This deposit is generally held on your credit card to cover any potential additional charges or damages. To ensure you are aware of the exact deposit amount and any other associated costs, check the details during the booking process. This information is usually provided on the booking site. Additionally, be aware that the deposit will be refunded to your card after the car is returned, provided there are no extra charges or damages.

Question 4

Can I use a debit card to rent a car at Vesala?

Accepted Answer

Using a debit card to rent a car at Vesala is sometimes possible, but policies vary by rental company. Many suppliers require a credit card, such as Visa, MasterCard, or American Express, for the deposit and reservation. If you only have a debit card, check with the rental provider beforehand or use our website, VoyageCopilot.com, to find car hire options that accept debit cards.

Question 5

What is the process for returning a car at Vesala?

Accepted Answer

To return a car at Vesala station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 6

Can I rent a car from at Vesala and drop off at another location?

Accepted Answer

Yes, some car hire companies allow you to pick up your car from Vesala and drop it off at a different location. Simply unselect 'Return to same location' when you search your deals with VoyageCopilot.

Question 7

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 8

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Car Hire Company	Telephone	Pickup Type	Location
Budget	+358 10 436 2233	check_when_booking	Malminkatu 24Helsinki@avisbudget.fi
AVIS	+358 10 436 2222	check_when_booking	Malminkatu 24 Helsinki@avisbudget.fi
Keddy by Europcar	+358 358403062803	check_when_booking	OFFICE: MANNERHEIMINTIE 56
Sixt	+358-201122565	check_when_booking	Helsinki Kalasatama, Työpajankatu 2
Hertz	0205552450	check_when_booking	PUUSEPANKATU 2
Enterprise	0105252870	check_when_booking	LAIVALAHDENKATU 8 B
AVIS	+358 10 436 2200	check_when_booking	Helsinki Herttoniemi, Bavaria Mekaanikonkatu.2
AVIS	+358 10 436 2200	check_when_booking	Bavaria Mekaanikonkatu.2,
Budget	+358 10 436 2300	check_when_booking	Mekaanikonkatu 2

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