Question 1

How can I provide feedback about my experience with city-car?

Accepted Answer

You can provide feedback about your experience with city-car through their website or by contacting customer service directly.

Question 2

What are the requirements to rent from city-car?

Accepted Answer

To rent from city-car, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Question 3

What should I do if I lose my keys while renting from city-car?

Accepted Answer

If you lose your keys while renting from city-car, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 4

Does city-car have a rewards program?

Accepted Answer

Yes, city-car offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 5

How can I find car hire options near me from city-car?

Accepted Answer

To find car hire options near you from city-car, take a look at our extensive car hire location map above. It could help you locate the best car hire deals and providers in your area, making it easy to find the perfect car hire for your needs.

Question 6

What type of car can I hire from city-car

Accepted Answer

With city-car, you can usually hire a variety of car types including Economy, Standard Van, Intermediate SUV, Fullsize Van, Fullsize, Convertible, Standard SUV, and Mini Van. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 7

What is the deposit amount for hiring a car from city-car?

Accepted Answer

The deposit amount for hiring a car from city-car varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 8

Can I hire car seats with city-car for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with city-car. It’s advisable to request them in advance to ensure availability.

Question 9

Does city-car allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with city-car in advance to understand their specific pet policy before your hire.

Question 10

What are the most popular car brands from city-car?

Accepted Answer

From city-car, popular car brands include Nissan Tiida, Ford Transit Passengervan, Jeep Patriot, Ford Transit (12 seater), Bmw 3 Series, and Tesla. These models are known for their reliability and comfort, whether for a short trip or a long journey.

Question 11

What does city-car car hire insurance cover?

Accepted Answer

city-car car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 12

What is city-car's fuel policy?

Accepted Answer

city-car typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 13

How can I contact customer service at city-car?

Accepted Answer

You can find city-car's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 14

Can I hire a car from city-car at on location and return it to a different location?

Accepted Answer

Yes, city-car typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 15

Does city-car offer one-way hires?

Accepted Answer

Yes, city-car generally offers one-way hires, allowing you to pick up a car at one location and return it to another. Availability may vary by location.

Question 16

How much does it cost to hire a Standard Van car from city-car for a week?

Accepted Answer

The cost of hiring a car with city-car will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with city-car. The average price for hiring an Standard Van from city-car is approximately HK$217 for a week (HK$314 per day).

Question 17

How much does city-car car hire cost??

Accepted Answer

The cost of hiring a car with city-car varies depending on your location. For example, in , a popular area for travellers, the average cost is around HK$423 per day. This gives you a general idea of what to expect when hiring a car.

Question 18

How much does it cost to hire a car long term for a month from city-car?

Accepted Answer

On average, hiring a car from city-car costs around HK$1,252 per month, which is about HK$423 per day.

Question 19

Can I hire a car from city-car for a month?

Accepted Answer

Yes, you can hire a car for a month from city-car. Many car hire companies offer long-term car hire options. It’s often more cost-effective to book a monthly car hire rather than several weekly hires. For the best rates and availability, start a search on VoyageCopilot.com to compare offers and find the most suitable long-term car hire deals.

Question 20

What safety measures does city-car have in place?

Accepted Answer

city-car prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Car Hire with city-car

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Comprehensive insurance options

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Understand Deposit Policies

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