Question 1

Does ROO provide 24/7 customer support?

Accepted Answer

Yes, ROO typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Question 2

What does ROO car hire insurance cover?

Accepted Answer

ROO car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 3

Can I hire an automatic car from ROO?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 4

How much does it cost to hire a Fullsize Van car from ROO for a week?

Accepted Answer

The cost of hiring a car with ROO will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with ROO. The price for hiring an Fullsize Van from ROO is approximately HK$259 for a week (HK$375 per day).

Question 5

What is the deposit amount for hiring a car from ROO?

Accepted Answer

The deposit amount for hiring a car from ROO varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 6

Can I hire a van from ROO?

Accepted Answer

Yes, you can hire a van from ROO. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 7

How can I find car hire options near me from ROO?

Accepted Answer

To find car hire options near you from ROO, take a look at our extensive car hire location map above. It could help you locate the best car hire deals and providers in your area, making it easy to find the perfect car hire for your needs.

Question 8

What types of vehicles does ROO offer?

Accepted Answer

ROO offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 9

What type of car can I hire from ROO

Accepted Answer

With ROO, you can usually hire a variety of car types including Luxury SUV, Intermediate Van, Fullsize, Fullsize Van, Compact, Fullsize SUV, Standard SUV, and Standard. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 10

Can I rent a car from ROO at the airport?

Accepted Answer

Yes, ROO has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 11

How much does it cost to hire a Intermediate Van car from ROO for a week?

Accepted Answer

The cost of hiring a car with ROO will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with ROO. The average price for hiring an Intermediate Van from ROO is approximately HK$294 for a week (HK$425 per day).

Question 12

What is the cheapest car type to hire from ROO?

Accepted Answer

The most affordable car to hire from ROO is a Luxury SUV (Bmw X5 Hybrid), with the latest price we found at HK$304 per day.

Question 13

Where can I find ROO locations?

Accepted Answer

You can find ROO locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 14

Can international visitors hire a car with ROO

Accepted Answer

Yes, you can hire a car as a foreigner from ROO. However, you will need a valid international driving permit (IDP) along with your home country driver’s license. Additionally, be prepared to provide a credit card for the deposit and reservation. hire requirements may vary by company, so it's a good idea to check with the car hire provider or use our website, VoyageCopilot.com, to find car hire options and requirements for international drivers.

Question 15

Can I use my personal insurance for a hire car from ROO?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 16

How can I contact customer service at ROO?

Accepted Answer

You can find ROO's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 17

Does ROO allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with ROO in advance to understand their specific pet policy before your hire.

Question 18

What identification do I need to rent a car from ROO?

Accepted Answer

To rent a car from ROO, you typically need a valid driving licence, a credit card, and a form of identification, such as a passport.

Question 19

Can I hire a van with ROO?

Accepted Answer

Yes – ROO usually have vans available at their pick-up points..

Question 20

What are the requirements to rent from ROO?

Accepted Answer

To rent from ROO, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

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