Question 1

Can I use my personal insurance for a hire car from Didi?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 2

What types of vehicles does Didi offer?

Accepted Answer

Didi offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 3

Can I hire a car from Didi at on location and return it to a different location?

Accepted Answer

Yes, Didi typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 4

Are there any additional fees when renting from Didi?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 5

Does Didi have a rewards program?

Accepted Answer

Yes, Didi offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 6

What should I do if I lose my keys while renting from Didi?

Accepted Answer

If you lose your keys while renting from Didi, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 7

How much does it cost to hire a car long term for a month from Didi?

Accepted Answer

On average, hiring a car from Didi costs around €1,222 per month, which is about €48 per day.

Question 8

Can I hire car seats with Didi for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with Didi. It’s advisable to request them in advance to ensure availability.

Question 9

Where can I find Didi locations?

Accepted Answer

You can find Didi locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 10

Does Didi provide insurance options?

Accepted Answer

Yes, Didi offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 11

What is Didi's cancellation policy?

Accepted Answer

Didi typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 12

Can I hire an automatic car from Didi?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 13

What safety measures does Didi have in place?

Accepted Answer

Didi prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 14

How much does Didi car hire cost??

Accepted Answer

The cost of hiring a car with Didi varies depending on your location. For example, in , a popular area for travellers, the average cost is around €48 per day. This gives you a general idea of what to expect when hiring a car.

Question 15

What is the deposit amount for hiring a car from Didi?

Accepted Answer

The deposit amount for hiring a car from Didi varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 16

Can I hire a van from Didi?

Accepted Answer

Yes, you can hire a van from Didi. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 17

Can I rent a car with Didi if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of Didi. Contact them for more information.

Question 18

What is Didi's fuel policy?

Accepted Answer

Didi typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 19

What should I do if I need to change my pick-up time with Didi?

Accepted Answer

If you need to change your pick-up time with Didi, contact the hire location as soon as possible to make arrangements.

Question 20

What are the most popular car brands from Didi?

Accepted Answer

From Didi, popular car brands include Mazda CX8, Dacia Duster, Kia Telluride, Nissan Elgrand, Toyota Gt86, and Tesla. These models are known for their reliability and comfort, whether for a short trip or a long journey.

Car Hire with Didi

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