Question 1

Can I bring pets when renting a car at JR Maya Station?

Accepted Answer

At JR Maya Station, most rental agencies, including , , , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 2

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 3

What is the process for returning a car at JR Maya Station?

Accepted Answer

To return a car at JR Maya Station station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the rental location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the rental company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 4

What types of cars are available for rent at JR Maya Station?

Accepted Answer

At JR Maya Station, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 5

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! An example of a one-way car rental is when you pick up a car at JR Maya Station and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 6

Why is a Credit Card required for car rental at JR Maya Station?

Accepted Answer

To rent a car at JR Maya Station, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free rental experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 7

What should I do if I damage a rental car at JR Maya Station?

Accepted Answer

If you damage a rental car at JR Maya Station, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 8

Is it necessary to buy additional insurance when renting a car at JR Maya Station?

Accepted Answer

When renting a car at JR Maya Station, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 9

What types of cars are available for rent at JR Maya Station

Accepted Answer

From JR Maya Station, you can typically rent popular car types such as Fullsize, Intermediate, Fullsize Van, Premium, Fullsize SUV, Economy SUV,  Standard Van, and Premium SUV CarType among others.

Question 10

What are the most popular car types rented at JR Maya Station?

Accepted Answer

The most rented car at JR Maya Station often varies based on customer preferences, but popular choices typically include models like Renault Arkana, HYUNDAI ACCENT SOLARIS, Hyundai Imax (8 seater), BMW 6 Series, Subaru Forester and Tesla due to their reliability and comfort for both short trips and longer journeys.

Car Rental Company	Telephone	Pickup Type	Location
Times Car Rental	0081 78-251-6421	Desk in terminal	Hyogo - Kobe Airport (UKB) (A014) - Times JP, 1, Kobe Kuko, Chuo-ku
NISSAN RENT A CAR	078-232-1023	check_when_booking	神戸三宮中央店, 御幸通５－２－２１
NISSAN RENT A CAR	+81782321023	check_when_booking	Sannomiya Train Station, 651-0087 兵庫県神戸市中央区御幸通5-2-21, 5-2-21 Gokodori, Chuo-ku, Kobe City, Hyogo, 651-0087, Kobe (Hyogo), Japan
NISSAN RENT A CAR	078-232-1023	check_when_booking	神戸三宮中央, 神戸市中央区御幸通５－２－２１
Europcar	+81 78 2516421	check_when_booking	KOBE SANNOMIYA RAILWAY STATION, GO TO TIMES CAR RENTAL COUNTER 5-1-27,ONOEDORI, CHUO-KU
Europcar	+81782516421	Desk in terminal	Kobe Airport, 650-0048 兵庫県神戸市中央区神戸空港1 (タイムズカーレンタルの営業所/カウンターまでお越しください), (PLEASE GO TO TIMES CAR RENTAL COUNTER) 1 Kobe Kuko, Chuo-ku, Kobe City, Hyogo, 650-0048, Kobe (Hyogo), Japan
Europcar	+81782516421	check_when_booking	Sannomiya Train Station, 651-0088 兵庫県神戸市中央区小野柄通5-1-27 第百生命神戸三宮ビル1F (タイムズカーレンタルの営業所/カウンターまでお越しください), (PLEASE GO TO TIMES CAR RENTAL COUNTER) 1F Daihyakuseimei Kobe Sannomiya, 5-1-27 Onoedori, Chuo-ku, Kobe, Hyogo 651-0088, Kobe (Hyogo), Japan
NIPPON	81-0782310911	check_when_booking	3-1-2 Asahidori, Chuo-ku,Kobe-shi,Hyogo
Nippon Rent A Car		check_when_booking	Sannomiya Train Station, 651-0095 兵庫県神戸市中央区旭通3-1-2, 3-1-2 Asahidori, Chuo-ku, Kobe City, Hyogo, 651-0095, Kobe (Hyogo), Japan

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