Question 1

Does Hello car provide 24/7 customer support?

Accepted Answer

Yes, Hello car typically offers 24/7 customer support for any rental-related issues or inquiries. Contact them anytime for assistance.

Question 2

What are the most popular car brands from Hello car?

Accepted Answer

From Hello car, popular car brands include Fiat Egea, Renault Symbol, Fiat Fiorino, Dacia Lodgy, BMW 4 Series Gran Coupe, and Tesla. These models are known for their reliability and comfort, whether for a short trip or a long journey.

Question 3

How much does it cost to rent a Wagon car from Hello car for a week?

Accepted Answer

The cost of renting a car with Hello car will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for renting a car in  which is where lots of travellers rent a car with Hello car. The price for renting an Wagon from Hello car is approximately ₪350 for a week (₪230 per day).

Question 4

Can I rent a SUV with Hello car?

Accepted Answer

Yes – Hello car usually have SUVs available at their pick-up points.

Question 5

How much does it cost to rent a Economy car from Hello car for a week?

Accepted Answer

The cost of renting a car with Hello car will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for renting a car in  which is where lots of travellers rent a car with Hello car. The average price for renting an Economy from Hello car is approximately ₪350 for a week (₪230 per day).

Question 6

Can I rent an automatic car from Hello car?

Accepted Answer

Yes, you can rent automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 7

What is Hello car's fuel policy?

Accepted Answer

Hello car typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 8

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your rent vehicle, but they must be authorised by the rental company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car rental company for specific terms and conditions.

Question 9

Can I rent a car with Hello car if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of Hello car. Contact them for more information.

Question 10

Where can I find Hello car locations?

Accepted Answer

You can find Hello car locations info right on the page at the Location section, where you can search for rental locations based on your desired area.

Question 11

What should I do if I need to change my pick-up time with Hello car?

Accepted Answer

If you need to change your pick-up time with Hello car, contact the rental location as soon as possible to make arrangements.

Question 12

Does Hello car car rental come with unlimited mileage??

Accepted Answer

Yes, Hello car often offers cars with unlimited mileage. However, this depends on the specific deal you choose. To find options without mileage limits, start your car rental search and filter for deals that include unlimited mileage under ‘fuel policies'.

Question 13

How can I provide feedback about my experience with Hello car?

Accepted Answer

You can provide feedback about your experience with Hello car through their website or by contacting customer service directly.

Question 14

Does Hello car provide insurance options?

Accepted Answer

Yes, Hello car offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your rental experience.

Question 15

What should I do if I lose my keys while renting from Hello car?

Accepted Answer

If you lose your keys while renting from Hello car, contact the rental location immediately for assistance. They can guide you on how to proceed.

Question 16

What is the deposit amount for renting a car from Hello car?

Accepted Answer

The deposit amount for renting a car from Hello car varies based on factors such as the type of vehicle, rental duration, and location. Generally, it can range from a fixed amount to a percentage of the rental cost.

Question 17

Can I rent car seats with Hello car for my young children?

Accepted Answer

Yes, you can typically rent car seats for young children with Hello car. It’s advisable to request them in advance to ensure availability.

Question 18

What age do I need to be to rent a car from Hello car?

Accepted Answer

The age requirement to rent a car varies by location. In most countries, you must be at least 21 years old. Many car rental companies, including Hello car, may charge an additional fee for drivers under 25.

Question 19

What does Hello car car rental insurance cover?

Accepted Answer

Hello car car rental insurance typically covers damage to the rental vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 20

Can I rent a car from Hello car at on location and return it to a different location?

Accepted Answer

Yes, Hello car typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

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