Question 1

Can you provide an example of a one-way car hire?

Accepted Answer

Certainly! An example of a one-way car hire is when you pick up a car at Frontenex and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 2

What is the process for returning a car at Frontenex?

Accepted Answer

To return a car at Frontenex station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 3

Why is a Credit Card required for car hire at Frontenex?

Accepted Answer

To rent a car at Frontenex, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 4

What types of cars are available for rent at Frontenex?

Accepted Answer

At Frontenex, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 5

Is a valid passport required for car hire at Frontenex, Geneva?

Accepted Answer

For car hire at Frontenex station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 6

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 7

What is the minimum age to rent a car at Frontenex, Geneva

Accepted Answer

The minimum age to rent a car at Frontenex station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Car Hire Company	Telephone	Pickup Type	Location
Europcar	+41 22 3044422	check_when_booking	HOTEL RAMADA ENCORE GENÈVE
Hertz	0223085577	check_when_booking	ROUTE DES ACACIAS 23
Sixt	+41-229080460	check_when_booking	Geneva Center, Rue de Monthoux 2
Europcar	+41 22 9096990	check_when_booking	RUE DE LAUSANNE 37
AVIS	+41 22 7319000	check_when_booking	Rue De Lausanne 44 Car Return : Rue Du Mole
Hertz	022 7178080	Desk in terminal	COINTRIN AIRPORT
Enterprise	410848445522	Desk in terminal	GENEVA AIRPORT
Europcar	+41 22 9096911	Desk in terminal	COINTRIN AIRPORT (SWISS SIDE)
Budget	+41 22 929 0330	Desk in terminal	Flughafen Genf

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