Question 1

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 2

Can I bring pets when renting a car at Matsushiromachi Higashijo?

Accepted Answer

At Matsushiromachi Higashijo, most rental agencies, including Alamo, National, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 3

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 4

Is a valid passport required for car hire at Matsushiromachi Higashijo, Nagano?

Accepted Answer

For car hire at Matsushiromachi Higashijo station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 5

Is it necessary to buy additional insurance when renting a car at Matsushiromachi Higashijo?

Accepted Answer

When renting a car at Matsushiromachi Higashijo, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 6

What is the best car hire company at Matsushiromachi Higashijo?

Accepted Answer

If you're looking for the best car hire company at Matsushiromachi Higashijo, Times is highly recommended by travelers. It boasts a 4.9 rating based on key factors like cleanliness, customer service, and overall value. The best rate we found for Times is ₹3,645 per day. For the most affordable options, Times offers the lowest prices we’ve seen recently, starting at ₹3,645 per day.

Question 7

Why is a Credit Card required for car hire at Matsushiromachi Higashijo?

Accepted Answer

To rent a car at Matsushiromachi Higashijo, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 8

What should I do if I damage a car hire car at Matsushiromachi Higashijo?

Accepted Answer

If you damage a hire car at Matsushiromachi Higashijo, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Car Hire Company	Telephone	Pickup Type	Location
Times	+81 026-227-0634	check_when_booking	1-10-16, Naka Gosho, Nagano-shi
Europcar	+81 26 2270634	check_when_booking	1-10-16 NAKA GOSHO
National	262250919	check_when_booking	1F 624 TSURUGA NANASE
Hertz	0262280100	check_when_booking	1275-1 MINAMI-ISHIDOCHO

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