Question 1

What is Mercedes-benz's cancellation policy?

Accepted Answer

Mercedes-benz typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 2

Are there any additional fees when renting from Mercedes-benz?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 3

Can I hire an automatic car from Mercedes-benz?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 4

Can I rent a car from Mercedes-benz at the airport?

Accepted Answer

Yes, Mercedes-benz has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 5

How does Mercedes-benz handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact Mercedes-benz immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 6

Can I hire a van from Mercedes-benz?

Accepted Answer

Yes, you can hire a van from Mercedes-benz. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 7

Does Mercedes-benz provide insurance options?

Accepted Answer

Yes, Mercedes-benz offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 8

What should I do if I lose my keys while renting from Mercedes-benz?

Accepted Answer

If you lose your keys while renting from Mercedes-benz, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 9

What type of car can I hire from Mercedes-benz

Accepted Answer

With Mercedes-benz, you can usually hire a variety of car types including Premium SUV, Premium, Compact, Fullsize Van, Luxury SUV, Standard Van, Convertible, and Intermediate Van. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 10

Can I hire a car from Mercedes-benz at on location and return it to a different location?

Accepted Answer

Yes, Mercedes-benz typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 11

Can I hire car seats with Mercedes-benz for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with Mercedes-benz. It’s advisable to request them in advance to ensure availability.

Question 12

How much does it cost to hire a Compact car from Mercedes-benz for a week?

Accepted Answer

The cost of hiring a car with Mercedes-benz will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Mercedes-benz. The price for hiring an Compact from Mercedes-benz is approximately ₹224 for a week (₹3,431 per day).

Question 13

What is Mercedes-benz's fuel policy?

Accepted Answer

Mercedes-benz typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 14

What identification do I need to rent a car from Mercedes-benz?

Accepted Answer

To rent a car from Mercedes-benz, you typically need a valid driving licence, a credit card, and a form of identification, such as a passport.

Question 15

What are the requirements to rent from Mercedes-benz?

Accepted Answer

To rent from Mercedes-benz, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Question 16

What is the deposit amount for hiring a car from Mercedes-benz?

Accepted Answer

The deposit amount for hiring a car from Mercedes-benz varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 17

What safety measures does Mercedes-benz have in place?

Accepted Answer

Mercedes-benz prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 18

What types of vehicles does Mercedes-benz offer?

Accepted Answer

Mercedes-benz offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 19

How much does it cost to hire a Fullsize Van car from Mercedes-benz for a week?

Accepted Answer

The cost of hiring a car with Mercedes-benz will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Mercedes-benz. The price for hiring an Fullsize Van from Mercedes-benz is approximately ₹280 for a week (₹4,288 per day).

Question 20

What happens if I return my hire car late to Mercedes-benz?

Accepted Answer

If you return your hire car late to Mercedes-benz, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

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