Question 1

Is it allowed for another person to drive my rental car?

Accepted Answer

To ensure insurance coverage, all additional drivers must be listed on your rental agreement. If someone drives the rental car without being added as an extra driver, the rental agreement will be voided, and the insurance company may not cover any damages to the vehicle.

Question 2

Which car brands can I usually rent from Ace in Los Olivos, Playa del Carmen?

Accepted Answer

From Ace in Los Olivos, Playa del Carmen, you can typically rent popular car brands such as Suzuki Alto, Mystery car, Nissan Versa Note, Toyota Corolla, Volkswagen Passat, Nissan Altima and Nissan Kicks, among others. These brands offer a variety of models to suit different travel preferences and needs, ensuring a comfortable and enjoyable trip.

Question 3

Why do I need a credit card to rent a car from Ace in Los Olivos, Playa del Carmen?

Accepted Answer

A credit card is typically required to secure the rental and cover any additional charges, such as tolls, damages, or fuel, that may occur during the rental period. The card must be in the primary driver's name to ensure that the renter is financially responsible for the vehicle. In some locations, debit cards may be accepted, but they often require additional documentation or a credit check. Always check with Ace for specific payment policies in Los Olivos, Playa del Carmen

Question 4

Do I need to return the vehicle with a full tank of gas?

Accepted Answer

The Ace fuel policy you select in Los Olivos, Playa del Carmen will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 5

Can I rent a car from Ace in Los Olivos, Playa del Carmen?

Accepted Answer

Yes, you can get a car hire in Los Olivos, Playa del Carmen with Ace.

Question 6

Can I use a debit card at Ace?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Ace's debit card policies, Please check the Payment Information section for Ace on the booking sites.

Question 7

Are there any special requirements for customers renting a Ace vehicle in Los Olivos, Playa del Carmen?

Accepted Answer

Customers renting a vehicle from Ace in Los Olivos, Playa del Carmen must meet age requirements, present a valid driver's license, and provide a credit card for payment and security deposit purposes.

Question 8

What is the pet policy for Ace rentals in Los Olivos, Playa del Carmen, Playa del Carmen?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At Ace in Los Olivos, Playa del Carmen, Playa del Carmen pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for Ace on the booking sites.

Question 9

What are the age requirements for renting a car in Los Olivos, Playa del Carmen?

Accepted Answer

The minimum age to rent a car in Los Olivos, Playa del Carmen is typically 21, but this can vary by region and rental company. In some countries, like the United States and Canada, drivers under 25 may incur a young driver surcharge. In Europe, the minimum age is often 18, though surcharges may still apply for drivers under 25. Conversely, in countries like Australia, the minimum age is usually 21, and additional fees may apply for younger drivers. Always check the specific rental company's policy for detailed information, as requirements and surcharges can differ significantly between providers and locations.

Question 10

Should I purchase extra insurance when hiring a Ace car in Los Olivos, Playa del Carmen, Playa del Carmen?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, Ace may refuse your rental. Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad. If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the Ace rental counter.

Question 11

What is a one-way fee?

Accepted Answer

A one-way fee is charged if you return your car hire to a different location from where you picked it up. This fee covers the cost of transporting the car back to its original location. The fee amount varies based on the specific locations involved.

Question 12

Can I rent a car from Ace in Los Olivos, Playa del Carmen for a month?

Accepted Answer

Yes, you can rent a car in Los Olivos, Playa del Carmen for a month. Just enter your dates and search for the type of car you want.

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Hiring a Car from Ace in Los Olivos, Playa del Carmen: Good to Know

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No.of pick up locations in Los Olivos, Playa del Carmen

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How to Find the Best Deals from Ace in Los Olivos, Playa del Carmen, Mexico

Compare Insurance Coverage Options

Plan for Multiple Drivers

Ensure you meet license and age requirements.

Get Acquainted with the Vehicle

Inspect the car before driving off.

Thoroughly Review the Rental Agreement

Understand Mileage Policies

Clarify Return Procedures

Find Your Best Deals from Ace in Los Olivos, Playa del Carmen: FAQs