Question 1

Can I rent a car from at Shibuya and drop off at another location?

Accepted Answer

Yes, some car hire companies allow you to pick up your car from Shibuya and drop it off at a different location. Simply unselect 'Return to same location' when you search your deals with VoyageCopilot.

Question 2

What is the process for returning a car at Shibuya?

Accepted Answer

To return a car at Shibuya station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 3

Why is a Credit Card required for car hire at Shibuya?

Accepted Answer

To rent a car at Shibuya, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 4

What are the most popular car brands rented at Shibuya?

Accepted Answer

At Shibuya, the top car brands frequently chosen by renters include Mazda Demio, Mazda Axela, Nissan Dayz, Toyota Prius α, BMW 2 Series, and Tesla. These models are popular for their dependability and comfort, whether you're planning a quick trip or an extended journey.

Question 5

What should I do if I damage a car hire car at Shibuya?

Accepted Answer

If you damage a hire car at Shibuya, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 6

Can I rent a car from Katsuta Auto at Shibuya?

Accepted Answer

Yes – you can pick up Katsuta Auto rent cars from Shibuya.

Question 7

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 8

What are the advantages of renting a car from Shibuya?

Accepted Answer

Renting a car from Shibuya offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Car Hire Company	Telephone	Pickup Type	Location
Hertz	0357253210	check_when_booking	SHIBUYA UDAGAWACHO, 2-19-18 AOBADAI
National	364185512	check_when_booking	1 16 14 SHIBUYA
Alamo	353585157	check_when_booking	2 13 1 YOYOGI
National	353661190	check_when_booking	5 6 11 SHINJUKU
National	333468927	check_when_booking	6 12 4 NISHI SHINJUKU
3723rentacar	080-70372337	check_when_booking	1-chōme-20-2 Kabukichō, Shinjuku City, Tokyo 160-0021
Hertz	333797100	check_when_booking	1-15-17 HOMMACHI NAKANOKU
Rental Car Tokyo	80-32522997	Meet and greet	日本、〒110-8502 東京都台東区上野６丁目１５−１２
Adati	81-09041187383	Meet and greet	Japan, 〒116-0012 Tokyo, Arakawa City, Higashiogu, 1-chōme−21, コーポシャロン

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