Question 1

Is it necessary to buy additional insurance when renting a car at The New Territories?

Accepted Answer

When renting a car at The New Territories, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 2

Is a valid passport required for car hire at The New Territories, Hong Kong?

Accepted Answer

For car hire at The New Territories station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 3

What should I do if I damage a car hire car at The New Territories?

Accepted Answer

If you damage a hire car at The New Territories, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 4

Can I rent a car from Hawk HK at The New Territories?

Accepted Answer

Yes – you can pick up Hawk HK rent cars from The New Territories.

Question 5

What are the advantages of renting a car from The New Territories?

Accepted Answer

Renting a car from The New Territories offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Question 6

What are the most popular car brands rented at The New Territories?

Accepted Answer

At The New Territories, the top car brands frequently chosen by renters include Mazda 2, Toyota Camry, Hyundai Tucson, Honda STEP WGN, Hino 616, and Tesla. These models are popular for their dependability and comfort, whether you're planning a quick trip or an extended journey.

Question 7

What are the requirements for renting a car at The New Territories?

Accepted Answer

To rent a car at The New Territories, you must meet several key requirements. These include being at least 21 years old, presenting a valid driver’s license, and providing a major credit card (such as Visa, MasterCard, or Discover) for payment and security purposes. Additionally, proof of insurance or the option to purchase insurance coverage from the rental company may be required. Insurance options can vary by location, so it's important to verify the details with the rental company ahead of time. Be sure to review any additional documentation or requirements specific to the car hire location.

Question 8

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

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