Question 1

How does Hello car handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact Hello car immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 2

How much does it cost to hire a Economy car from Hello car for a week?

Accepted Answer

The cost of hiring a car with Hello car will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Hello car. The average price for hiring an Economy from Hello car is approximately KES 350 for a week (KES 9,326 per day).

Question 3

Can I hire an automatic car from Hello car?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 4

What happens if I return my hire car late to Hello car?

Accepted Answer

If you return your hire car late to Hello car, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 5

Can I hire car seats with Hello car for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with Hello car. It’s advisable to request them in advance to ensure availability.

Question 6

What does Hello car car hire insurance cover?

Accepted Answer

Hello car car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 7

Does Hello car car hire come with unlimited mileage??

Accepted Answer

Yes, Hello car often offers cars with unlimited mileage. However, this depends on the specific deal you choose. To find options without mileage limits, start your car hire search and filter for deals that include unlimited mileage under ‘fuel policies'.

Question 8

What is the cheapest car type to hire from Hello car?

Accepted Answer

The most affordable car to hire from Hello car is a Compact (Fiat Egea), with the latest price we found at KES 5,595 per day.

Question 9

Can I hire a car from Hello car at on location and return it to a different location?

Accepted Answer

Yes, Hello car typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 10

What is Hello car's cancellation policy?

Accepted Answer

Hello car typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 11

What safety measures does Hello car have in place?

Accepted Answer

Hello car prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 12

Does Hello car allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with Hello car in advance to understand their specific pet policy before your hire.

Question 13

Does Hello car provide insurance options?

Accepted Answer

Yes, Hello car offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 14

How much does it cost to hire a Compact car from Hello car for a week?

Accepted Answer

The car hire price for an Compact from Hello car is approximately KES 350 for a week (KES 9,326 per day), based on data from the past 48 hours. Please note that prices may vary frequently due to changes in demand. For the most accurate and current pricing, start a search with us at VoyageCopilot.

Question 15

How much does it cost to hire a Standard Van car from Hello car for a week?

Accepted Answer

The cost of hiring a car with Hello car will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Hello car. The price for hiring an Standard Van from Hello car is approximately KES 518 for a week (KES 13,802 per day).

Question 16

How can I provide feedback about my experience with Hello car?

Accepted Answer

You can provide feedback about your experience with Hello car through their website or by contacting customer service directly.

Question 17

What identification do I need to rent a car from Hello car?

Accepted Answer

To rent a car from Hello car, you typically need a valid driving licence, a credit card, and a form of identification, such as a passport.

Question 18

How can I contact customer service at Hello car?

Accepted Answer

You can find Hello car's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 19

Where can I find Hello car locations?

Accepted Answer

You can find Hello car locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 20

Can I use a debit card to hire a car from Hello car?

Accepted Answer

Yes, you can usually use a debit card to hire a car from Hello car. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

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