Question 1

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 2

What is the deposit amount for a car hire at Pocao?

Accepted Answer

The deposit amount required for a car hire at Pocao varies depending on the type of vehicle you choose and the rental company's policies. This deposit is generally held on your credit card to cover any potential additional charges or damages. To ensure you are aware of the exact deposit amount and any other associated costs, check the details during the booking process. This information is usually provided on the booking site. Additionally, be aware that the deposit will be refunded to your card after the car is returned, provided there are no extra charges or damages.

Question 3

What are the advantages of renting a car from Pocao?

Accepted Answer

Renting a car from Pocao offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Question 4

Is a valid passport required for car hire at Pocao, Cuiaba?

Accepted Answer

For car hire at Pocao station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 5

Can I rent a car from at Pocao and drop off at another location?

Accepted Answer

Yes, some car hire companies allow you to pick up your car from Pocao and drop it off at a different location. Simply unselect 'Return to same location' when you search your deals with VoyageCopilot.

Question 6

Is renting a car at Pocao worth it

Accepted Answer

Renting a car at Pocao can be worthwhile depending on your travel needs and preferences. If you plan to visit areas outside the city or value the flexibility of having your own transportation, renting a car might be advantageous. However, it’s important to consider factors like cost, traffic conditions, and the availability of public transportation. In some locations, using public transit or ride-sharing services could be more convenient and economical. Additionally, review local driving laws and ensure you're comfortable with the driving conditions before deciding to rent a car.

Question 7

Can another person drive my rental vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 8

What is the process for returning a car at Pocao?

Accepted Answer

To return a car at Pocao station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Car Hire Company	Telephone	Pickup Type	Location
Alamo	08009792020	Desk in terminal	GOV JOAO PONCE DE ARRUDA
National	08009792020	Desk in terminal	GOV JOAO PONCE DE ARRUDA
Enterprise	08009792020	check_when_booking	GOV JOAO PONCE DE ARRUDA
Unidas	6536824586	Desk in terminal	Av. Governador Joao Ponce de Arruda - 0
Movida	6536840165	Desk in terminal	8VXH+J4 Várzea Grande, Mato Grosso, Várzea Grande - State of Mato Grosso, Brazil
Alamo	08009792020	check_when_booking	AVENIDA FERNANDO CORREA,COSTA 1225
National	08009792020	check_when_booking	AVENIDA FERNANDO CORREA,COSTA 1225

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