Question 1

How can I contact customer service at First?

Accepted Answer

You can find First's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 2

Can I use my personal insurance for a hire car from First?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 3

Can I hire car seats with First for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with First. It’s advisable to request them in advance to ensure availability.

Question 4

Can I rent a car with First if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of First. Contact them for more information.

Question 5

Does First provide 24/7 customer support?

Accepted Answer

Yes, First typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Question 6

Can I hire an automatic car from First?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 7

How much does it cost to hire a car long term for a month from First?

Accepted Answer

On average, hiring a car from First costs around MYR 1,997 per month, which is about MYR 391 per day.

Question 8

What safety measures does First have in place?

Accepted Answer

First prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 9

What type of car can I hire from First

Accepted Answer

With First, you can usually hire a variety of car types including Mini, Economy, Compact, Compact SUV, Standard, Fullsize Van, Intermediate SUV, and Pick Up Truck. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 10

Can I hire a van from First?

Accepted Answer

Yes, you can hire a van from First. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 11

Does First provide insurance options?

Accepted Answer

Yes, First offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 12

What happens if I return my hire car late to First?

Accepted Answer

If you return your hire car late to First, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 13

How much does it cost to hire a Compact SUV car from First for a week?

Accepted Answer

The cost of hiring a car with First will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with First. The price for hiring an Compact SUV from First is approximately MYR 301 for a week (MYR 252 per day).

Question 14

How much does it cost to hire a Compact car from First for a week?

Accepted Answer

The cost of hiring a car with First will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with First. The price for hiring an Compact from First is approximately MYR 301 for a week (MYR 252 per day).

Question 15

Does First allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with First in advance to understand their specific pet policy before your hire.

Question 16

What age do I need to be to hire a car from First?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including First, may charge an additional fee for drivers under 25.

Question 17

Are there any additional fees when renting from First?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 18

Can I hire a van with First?

Accepted Answer

Yes – First usually have vans available at their pick-up points..

Question 19

Can I hire a car from First for a month?

Accepted Answer

Yes, you can hire a car for a month from First. Many car hire companies offer long-term car hire options. It’s often more cost-effective to book a monthly car hire rather than several weekly hires. For the best rates and availability, start a search on VoyageCopilot.com to compare offers and find the most suitable long-term car hire deals.

Question 20

What is First's fuel policy?

Accepted Answer

First typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Car Hire with First

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