Question 1

Can I rent a car from at Ostend and drop off at another location?

Accepted Answer

Yes, some car hire companies allow you to pick up your car from Ostend and drop it off at a different location. Simply unselect 'Return to same location' when you search your deals with VoyageCopilot.

Question 2

Can I bring pets when renting a car at Ostend?

Accepted Answer

At Ostend, most rental agencies, including Europcar, Flizzr, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 3

Why is a Credit Card required for car hire at Ostend?

Accepted Answer

To rent a car at Ostend, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 4

Is it necessary to buy additional insurance when renting a car at Ostend?

Accepted Answer

When renting a car at Ostend, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 5

What are the most popular car brands rented at Ostend?

Accepted Answer

At Ostend, the top car brands frequently chosen by renters include Volvo V90 Cross Country, Bmw 5系, Mitsubishi Xpander, Toyota Sienna, Nissan Rogue, and Tesla. These models are popular for their dependability and comfort, whether you're planning a quick trip or an extended journey.

Question 6

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 7

Can I hire a car from Flizzr at Ostend?

Accepted Answer

Yes – you can pick up Flizzr rent cars from Ostend.

Question 8

What is the process for returning a car at Ostend?

Accepted Answer

To return a car at Ostend station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Car Hire Company	Telephone	Pickup Type	Location
Budget	+49 69710445596	Desk in terminal	Flughafen Frankfurt, Term. 1+2Hugo Eckner Ring
Alamo	069-69715290	Desk in terminal	FLUGHAFEN TERMINAL 1-2,MIETWAGENZENTRUM
Europcar	+49 69 697970	Desk in terminal	TERMINAL 2, LEVEL 2, HALLE D
AVIS	06969027771	Desk in terminal	Flughafen Frankfurt Terminal 1+2 Hugo Eckner Ring
FLIZZR	+49-8966060060	check_when_booking	Hugo-Eckener-Ring/Mietwagenz.
Enterprise	069-8383070	check_when_booking	WALDSTR. 260
Europcar	+49 69 8500070	check_when_booking	SPRENDLINGER LANDSTRASSE 173 a
Wheego	+49 69 1302097 01	check_when_booking	Schreberstr. 6
Enterprise	069-9073660	check_when_booking	MAINZER LANDSTR. 292

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