Question 1

Is it necessary to buy additional insurance when renting a car at Zone 11?

Accepted Answer

When renting a car at Zone 11, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 2

What are the advantages of renting a car from Zone 11?

Accepted Answer

Renting a car from Zone 11 offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Question 3

What is the process for returning a car at Zone 11?

Accepted Answer

To return a car at Zone 11 station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 4

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 5

What is the minimum age to rent a car at Zone 11, Guatemala City

Accepted Answer

The minimum age to rent a car at Zone 11 station is typically 21 years old, although this can vary by region and car hire company. In countries like the United States and Canada, drivers younger than 25 may incur a young driver surcharge. In Europe, you can usually rent a car if you’re 18 years old, though additional fees might apply for drivers under 25. In Australia, the minimum age is also generally 21 years old, with extra charges possible for drivers younger than this age. Always verify the specific age requirements and potential surcharges with the rental company, as these can differ significantly by provider and location.

Question 6

What is the deposit amount for a car hire at Zone 11?

Accepted Answer

The deposit amount required for a car hire at Zone 11 varies depending on the type of vehicle you choose and the rental company's policies. This deposit is generally held on your credit card to cover any potential additional charges or damages. To ensure you are aware of the exact deposit amount and any other associated costs, check the details during the booking process. This information is usually provided on the booking site. Additionally, be aware that the deposit will be refunded to your card after the car is returned, provided there are no extra charges or damages.

Question 7

What are the most popular car brands rented at Zone 11?

Accepted Answer

At Zone 11, the top car brands frequently chosen by renters include Mystery car, Kia Rio, Chevrolet Sonic, Suzuki Swift, Toyota Camry, and Tesla. These models are popular for their dependability and comfort, whether you're planning a quick trip or an extended journey.

Question 8

Is a valid passport required for car hire at Zone 11, Guatemala City?

Accepted Answer

For car hire at Zone 11 station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Car Hire Company	Telephone	Pickup Type	Location
Alamo	22172100	check_when_booking	LA AURORA INTL AIRPORT,AT THE APO PARKING THIRD LEVEL
National	22172100	Desk in terminal	LA AURORA INTL AIRPORT,AT THE AP PARKING THIRD LEVEL
Alamo	22172100	check_when_booking	AVENUE HINCAPIE 11 01 ZONA 13
STREET	(+502) 5634-6271	Desk in terminal	Aeropuerto Internacional La Aurora, Guatemala
Keddy by Europcar	+502 2012084	check_when_booking	AEROPUERTO INT LA AURORA
AVIS	502-2324-9000	Desk in terminal	Aeropuerto Intl Zona 13 Po Box 404
Alamo	22013122	check_when_booking	7TH AVENUE 15 TO 45 ZONE 9,INSIDE HOTEL BARCELO
Enterprise	22172100	Desk in terminal	LA AURORA INTL AIRPORT,AT THE AP PARKING THIRD LEVEL
Alamo	22172100	Desk in terminal	LA AURORA INTL AIRPORT,AT THE AP PARKING THIRD LEVEL

Car Hire in Zone 11, Guatemala City, Guatemala

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