Question 1

What age do I need to be to hire a car from 5S?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including 5S, may charge an additional fee for drivers under 25.

Question 2

What does 5S car hire insurance cover?

Accepted Answer

5S car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 3

What safety measures does 5S have in place?

Accepted Answer

5S prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 4

Does 5S allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with 5S in advance to understand their specific pet policy before your hire.

Question 5

What should I do if I need to change my pick-up time with 5S?

Accepted Answer

If you need to change your pick-up time with 5S, contact the hire location as soon as possible to make arrangements.

Question 6

Where can I find 5S locations?

Accepted Answer

You can find 5S locations info right on the page at the Location section, where you can search for hire locations based on your desired area.

Question 7

What types of vehicles does 5S offer?

Accepted Answer

5S offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 8

What happens if I return my hire car late to 5S?

Accepted Answer

If you return your hire car late to 5S, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 9

Can I hire a van with 5S?

Accepted Answer

Yes – 5S usually have vans available at their pick-up points..

Question 10

Can I use a debit card to hire a car from 5S?

Accepted Answer

Yes, you can usually use a debit card to hire a car from 5S. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 11

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 12

Does 5S provide insurance options?

Accepted Answer

Yes, 5S offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 13

Can I rent a car with 5S if I have a bad credit score?

Accepted Answer

While a bad credit score may affect your ability to rent a car, it often depends on the location and specific policies of 5S. Contact them for more information.

Question 14

Can I use my personal insurance for a hire car from 5S?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 15

What are the requirements to rent from 5S?

Accepted Answer

To rent from 5S, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Question 16

Can I hire car seats with 5S for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with 5S. It’s advisable to request them in advance to ensure availability.

Question 17

How does 5S handle vehicle breakdowns?

Accepted Answer

If you experience a vehicle breakdown, contact 5S immediately for assistance. They typically offer roadside support to resolve issues quickly.

Question 18

How much does 5S car hire cost??

Accepted Answer

The cost of hiring a car with 5S varies depending on your location. For example, in , a popular area for travellers, the average cost is around ₱3,071 per day. This gives you a general idea of what to expect when hiring a car.

Question 19

Does 5S provide 24/7 customer support?

Accepted Answer

Yes, 5S typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Question 20

Can I hire a van from 5S?

Accepted Answer

Yes, you can hire a van from 5S. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Car Hire with 5S

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Why Hire A Car with 5S

Understand Fuel Return Policies

Be Aware of Age Restrictions

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Understand Age Restrictions

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Flexible Pick-Up Options

Inspect the Vehicle Before Driving Away

5S Car Hire: FAQs