Question 1

What is the deposit amount for hiring a car from Go?

Accepted Answer

The deposit amount for hiring a car from Go varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 2

What is Go's cancellation policy?

Accepted Answer

Go typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 3

How much does it cost to hire a Standard car from Go for a week?

Accepted Answer

The cost of hiring a car with Go will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Go. The price for hiring an Standard from Go is approximately ₱294 for a week (₱3,035 per day).

Question 4

What safety measures does Go have in place?

Accepted Answer

Go prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 5

How much does it cost to hire a Economy SUV car from Go for a week?

Accepted Answer

The cost of hiring a car with Go will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Go. The average price for hiring an Economy SUV from Go is approximately ₱266 for a week (₱2,746 per day).

Question 6

What should I do if I need to change my pick-up time with Go?

Accepted Answer

If you need to change your pick-up time with Go, contact the hire location as soon as possible to make arrangements.

Question 7

What types of vehicles does Go offer?

Accepted Answer

Go offers a diverse fleet, including economy, luxury, SUVs, vans, and hybrids, catering to various customer needs and preferences.

Question 8

Can I hire car seats with Go for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with Go. It’s advisable to request them in advance to ensure availability.

Question 9

Can I hire a van from Go?

Accepted Answer

Yes, you can hire a van from Go. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 10

Can I rent a car from Go at the airport?

Accepted Answer

Yes, Go has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Question 11

Does Go have a rewards program?

Accepted Answer

Yes, Go offers a rewards program for frequent renters, allowing you to earn points for discounts on future hires and exclusive benefits.

Question 12

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 13

What is Go's fuel policy?

Accepted Answer

Go typically offers several fuel options, including full-to-full and pre-purchase. Check the specific policy during booking for details.

Question 14

Are there any additional fees when renting from Go?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 15

Does Go car hire come with unlimited mileage??

Accepted Answer

Yes, Go often offers cars with unlimited mileage. However, this depends on the specific deal you choose. To find options without mileage limits, start your car hire search and filter for deals that include unlimited mileage under ‘fuel policies'.

Question 16

How can I provide feedback about my experience with Go?

Accepted Answer

You can provide feedback about your experience with Go through their website or by contacting customer service directly.

Question 17

How can I find car hire options near me from Go?

Accepted Answer

To find car hire options near you from Go, take a look at our extensive car hire location map above. It could help you locate the best car hire deals and providers in your area, making it easy to find the perfect car hire for your needs.

Question 18

Does Go provide insurance options?

Accepted Answer

Yes, Go offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 19

Can I hire a car from Go at on location and return it to a different location?

Accepted Answer

Yes, Go typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 20

Can I use a debit card to hire a car from Go?

Accepted Answer

Yes, you can usually use a debit card to hire a car from Go. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

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