Question 1

Can you provide an example of a one-way car hire?

Accepted Answer

Certainly! An example of a one-way car hire is when you pick up a car at Sangkat Samraong and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 2

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 3

Why is a Credit Card required for car hire at Sangkat Samraong?

Accepted Answer

To rent a car at Sangkat Samraong, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 4

Is it necessary to buy additional insurance when renting a car at Sangkat Samraong?

Accepted Answer

When renting a car at Sangkat Samraong, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 5

What types of cars are available for rent at Sangkat Samraong?

Accepted Answer

At Sangkat Samraong, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 6

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Sangkat Samraongincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Question 7

What are the advantages of renting a car from Sangkat Samraong?

Accepted Answer

Renting a car from Sangkat Samraong offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Car Hire Company	Telephone	Pickup Type	Location
AVIS	+855 23 884 744	check_when_booking	27, Str 134 Sangkat Mittapheap Khan 7 Makara, Phnom Penh
AVIS	+855 78 666 557	check_when_booking	Phnom Penh International Apt Meet & Greet

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