Question 1

Can I use a debit card at Firefly?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Firefly's debit card policies, Please check the Payment Information section for Firefly on the booking sites.

Question 2

Can I rent a car from Firefly at Canberra Airport for a month?

Accepted Answer

Yes, you can rent a car at Canberra Airport for a month. Just enter your dates and search for the type of car you want.

Question 3

Does Firefly offer  from Canberra Airport?

Accepted Answer

Yes, Firefly offers  from Canberra Airport.

Question 4

How do I pick up a rental car from Firefly at Canberra Airport?

Accepted Answer

How do I collect my hire car at Canberra Airport? When you land at Canberra Airport, head from the Arrivals hall to the pick-up desk. Staff from Firefly will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 5

Does Firefly require refueling in Canberra Airport, Canberra, Australia?

Accepted Answer

The Firefly fuel policy you select at Canberra Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 6

What happens if you damage a rental car from Firefly in Canberra Airport?

Accepted Answer

In case of damage to your Firefly rental car at Canberra Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a Firefly car at CBR Airport.

Question 7

Should I purchase extra insurance when renting a Firefly car at Canberra Airport, Canberra?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, Firefly may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the Firefly rental counter.

Question 8

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 9

What is the deposit amount required by Firefly for car hire deal?

Accepted Answer

The deposit required by Firefly for car hire deals varies depending on type of car you choose,so ensure you verify this before booking. You can typically find this information when you're directed to the booking site.

Question 10

Is it cheaper to hire a car for a week with Firefly at  Airport

Accepted Answer

Sometimes it can be cheaper to rent a car for a week rather than for a shorter period, but it's better to double-check while booking.

Question 11

Can I rent a car from Firefly at Canberra Airport?

Accepted Answer

Yes, you can get a car hire at Canberra Airport with Firefly. This is a convenient option as the car hire desk is located just outside the arrival terminals.

Question 12

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car hire deals at Canberra Airport.

Question 13

Can you provide an example of a one-way car rental?

Accepted Answer

Certainly! A one-way car hire example is when you rent a car from Enterprise in Seattle and return it at an Enterprise location in Los Angeles. Another example is renting a car from Avis at JFK Airport and returning it at one of Avis's downtown locations.

Question 14

What is the pet policy for Firefly rentals at Canberra Airport, Canberra?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At Firefly in CBR Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for Firefly on the booking sites.

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