Question 1

Can I bring pets when renting a car at Los Olivos?

Accepted Answer

At Los Olivos, most rental agencies, including Europcar, Hertz, , , and , allow pets in their vehicles. Some companies may require pets to be transported in carriers, and you will generally need to clean the car interior and remove any pet hair to avoid additional cleaning fees. Service animals are an exception and are allowed in the vehicle without a carrier. For specific details on the pet policy, it's best to check with the rental company before your trip.

Question 2

How much does car hire insurance cost at Los Olivos?

Accepted Answer

The cost of car hire insurance at Los Olivos can vary depending on the type of coverage you choose and the car hire company. Generally, basic insurance might cost around £10-£20 per day, while more comprehensive coverage, including Collision Damage Waiver (CDW) or Theft Protection, can be higher. For precise pricing and to compare options, check the insurance details offered by providers on our website, VoyageCopilot.com.

Question 3

Can you provide an example of a one-way car hire?

Accepted Answer

Certainly! An example of a one-way car hire is when you pick up a car at Los Olivos and return it to a different location, This option is ideal for travelers who don't plan to return to their starting point.

Question 4

Is it necessary to buy additional insurance when renting a car at Los Olivos?

Accepted Answer

When renting a car at Los Olivos, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 5

Is a valid passport required for car hire at Los Olivos, Playa del Carmen?

Accepted Answer

For car hire at Los Olivos station, a valid passport is generally required for international customers. Domestic renters typically only need a valid driver’s license. In the United States and Canada, residents usually need just a valid driver’s license to rent a vehicle. In Europe, EU residents can often use their home country driver’s license. However, identification requirements can vary by country and region, so it's always a good idea to check with the rental company for specific details before you travel.

Question 6

Is renting a car for a week at Los Olivos more cost-effective?

Accepted Answer

Renting a car for a week at Los Olivos can sometimes be more cost-effective than renting for a shorter period, as many car hire companies offer weekly rates that provide better value. To ensure you get the best deal, it’s advisable to compare rates and check for any available discounts or promotions during the booking process. Always review the pricing details carefully before finalizing your reservation.

Question 7

What should I do if I damage a car hire car at Los Olivos?

Accepted Answer

If you damage a hire car at Los Olivos, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 8

What details are covered in the car hire contract?

Accepted Answer

The car hire contract at Los Olivosincludes essential details such as the rental terms and conditions, insurance coverage options, and payment information. It specifies the rental duration, any additional services requested (like GPS or child seats), and policies on fuel, mileage limits, and fees for extra drivers. The contract also covers procedures for vehicle return, responsibilities for any damages, and the required identification, such as a valid driver’s license and credit card. Be sure to review the contract thoroughly to understand all aspects of your rental agreement.

Car Hire Company	Telephone	Pickup Type	Location
Budget	52-998-803-1901	check_when_booking	Av 10 Sur Plaza Paraiso Sur Local 41, Colonia Cent
Enterprise	9841122007	check_when_booking	C 3 SUR 229 MZA 16 LT 2,COL CENTRO
Alamo	9848031239	check_when_booking	5A AVE NORTE ESQ CALLE 6 NORTE,COL CENTRO
Europcar	+52 984 8732820	check_when_booking	PLAYA DEL CARMEN, QUINTANA ROO
Hertz	529999118040	check_when_booking	AV. 15 LOCAL 41PB
Hertz	8007095000	check_when_booking	AV 10 NORTE ESQ 14 NTE BIS
Infinity	+52 984 803 37 48	check_when_booking	Calle 10 Mz 27 LT 3 entre calle 2 y 4
Sixt	+52-9841762126	check_when_booking	Playa del Carmen, Av. Constituyentes Local 1
America Car Rental	01 800 212 07 52	check_when_booking	Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel

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