Question 1

What should I do if I damage a car hire car at Royal Oak?

Accepted Answer

If you damage a hire car at Royal Oak, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 2

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Question 3

What are the advantages of renting a car from Royal Oak?

Accepted Answer

Renting a car from Royal Oak offers several notable benefits. You can choose from a wide range of vehicles, including Vans, Sedans, SUVs, pickup trucks, compact cars, and specialty options like exotics. The station often provides a variety of larger vehicles as well, such as people carriers, 7-seaters, 8-seaters, 9-seaters, and 10-seaters. Additionally, you can conveniently reserve your car online and pick it up directly from the station, streamlining the car hire process. The station’s location typically offers efficient service, avoiding the complexities often associated with airport rentals.

Question 4

What is the process for returning a car at Royal Oak?

Accepted Answer

To return a car at Royal Oak station, ensure that the vehicle is in the same condition as when you rented it and that the fuel tank is full. Follow the signs to the designated return area at the car hire location. If you need to return the vehicle outside of regular business hours, look for any instructions or an after-hours drop-off box at the return area. It’s a good idea to confirm with the car hire company beforehand about their off-hour procedures to ensure a smooth return process. Be sure to complete any required paperwork or check-in steps as instructed.

Question 5

Can I rent a car from MODE at Royal Oak?

Accepted Answer

Yes – you can pick up MODE rent cars from Royal Oak.

Question 6

Is renting a car for a week at Royal Oak more cost-effective?

Accepted Answer

Renting a car for a week at Royal Oak can sometimes be more cost-effective than renting for a shorter period, as many car hire companies offer weekly rates that provide better value. To ensure you get the best deal, it’s advisable to compare rates and check for any available discounts or promotions during the booking process. Always review the pricing details carefully before finalizing your reservation.

Question 7

What types of cars are available for rent at Royal Oak?

Accepted Answer

At Royal Oak, we offer a diverse selection of rental cars to fit your needs. You can choose from a variety of options including  and Exotic vehicles. For larger groups or special requirements, we have People Carriers and 7-seater, 8-seater, and 9-seater vehicles available. Whatever your preference, we’re here to help you find the perfect car for your journey.

Question 8

Can international visitors rent a car at Royal Oak

Accepted Answer

Yes, you can rent a car as a foreigner at Royal Oak. However, you will need a valid international driving permit (IDP) along with your home country driver’s license. Additionally, be prepared to provide a credit card for the deposit and reservation. Rental requirements may vary by company, so it's a good idea to check with the car hire provider or use our website, VoyageCopilot.com, to find car hire options and requirements for international drivers.

Car Hire Company	Telephone	Pickup Type	Location
Budget	(64) 9-256-8448	Desk in terminal	Terminal Building Auckland Airport
Hertz	092568692	Desk in terminal	ANDREW MCKEE AVE
AVIS	(64) 9 256 8366	Desk in terminal	Terminal Building Auckland Airport
Europcar	+64 (0) 9 2750066	Desk in terminal	AUCKLAND AIRPORT
GO Rentals	+64 9 257 5142	Desk in terminal	3 Joseph Hammond Place, Auckland Airport, Auckland, 2022, New Zealand
Apex	(09) 257 0292, +64 9 254 4027	Desk in terminal	46 Verissimo Drive, Auckland Airport 2022
Thrifty		check_when_booking	635 GREAT SOUTH RD
yesaway	0064 (0) 9 5800588/+64 (0) 27 6884888	Desk in terminal	AUCKLAND AIRPORT, 110 Montgomerie Road, Mangere, Auckland, New Zealand
EZU	0064-221825752	Desk in terminal	7 Kingsford Smith Place, Mangere, Auckland 2022

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