Question 1

Is renting a car at Sangkat Krang Pongro worth it

Accepted Answer

Renting a car at Sangkat Krang Pongro can be worthwhile depending on your travel needs and preferences. If you plan to visit areas outside the city or value the flexibility of having your own transportation, renting a car might be advantageous. However, it’s important to consider factors like cost, traffic conditions, and the availability of public transportation. In some locations, using public transit or ride-sharing services could be more convenient and economical. Additionally, review local driving laws and ensure you're comfortable with the driving conditions before deciding to rent a car.

Question 2

Is it necessary to buy additional insurance when renting a car at Sangkat Krang Pongro?

Accepted Answer

When renting a car at Sangkat Krang Pongro, valid insurance is required for financial protection; without it, your rental may be denied. If you already have insurance that covers international rentals for your vehicle type or if your credit card offers rental insurance abroad, you might not need extra coverage. However, if these conditions don't apply to you, purchasing additional insurance is advisable. You can choose from options such as Excess Fee Insurance during the booking process on our website, or Full Coverage Insurance or Excess Reduction at the rental counter to ensure comprehensive protection.

Question 3

What is a one-way fee?

Accepted Answer

A one-way fee is applied when you return your hire car to a different location than where you originally picked it up. This fee helps cover the cost of relocating the vehicle back to its starting point. The amount of the one-way fee varies depending on the locations involved and the hire company's policies. Be sure to check the fee details when booking your hire to understand any additional charges that may apply.

Question 4

Why is a Credit Card required for car hire at Sangkat Krang Pongro?

Accepted Answer

To rent a car at Sangkat Krang Pongro, a credit card is typically required to secure your reservation and cover any potential surcharges, such as tolls, damages, or fuel. Major credit cards like Visa, MasterCard, or Discover are accepted for this purpose. The credit card must be in the primary driver's name to ensure financial responsibility for the vehicle. While some locations may accept debit cards, they often require additional documentation or a credit check. For a hassle-free hire experience, it's advisable to use a major credit card like Visa, MasterCard, or Discover.

Question 5

What should I do if I damage a car hire car at Sangkat Krang Pongro?

Accepted Answer

If you damage a hire car at Sangkat Krang Pongro, the Collision Damage Waiver (CDW) typically covers the cost of repairs. To avoid additional expenses, make sure your insurance policy includes zero excess coverage. If your CDW has an excess limit, you'll be responsible for paying part of the repair costs, which is usually deducted from the deposit you provided when renting the car. For specific details on coverage and potential charges, it's best to check your rental agreement and insurance policy before you drive.

Question 6

Can I rent a car from at Sangkat Krang Pongro and drop off at another location?

Accepted Answer

Yes, some car hire companies allow you to pick up your car from Sangkat Krang Pongro and drop it off at a different location. Simply unselect 'Return to same location' when you search your deals with VoyageCopilot.

Question 7

Do I need to return the car with a full tank of gas?

Accepted Answer

Whether you need to return the car with a full tank of gas depends on the fuel policy you select. With a full-to-full or same-to-same policy, you must return the vehicle with the same level of fuel it had when you picked it up. If you don’t, you’ll incur a charge for the missing fuel, usually at a rate higher than local gas stations. Alternatively, you can choose to prepay for a full tank, which means you won't need to refuel the car before returning it. However, this option typically results in a higher overall cost, as you’ll be charged the local gas price minus a discount per gallon.

Car Hire Company	Telephone	Pickup Type	Location
AVIS	+855 78 666 557	Desk in terminal	Angkor Phnom Penh St.
AVIS	+855 78 666 557	check_when_booking	Phnom Penh International Apt Meet & Greet

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