Question 1

Can I hire a car from Lava at on location and return it to a different location?

Accepted Answer

Yes, Lava typically allows you to pick up a car at one location and return it to another. This option may vary by region, so it's best to check availability when booking.

Question 2

What type of car can I hire from Lava

Accepted Answer

With Lava, you can usually hire a variety of car types including Fullsize Van, Intermediate SUV, Intermediate, Standard, Standard SUV, Convertible, Fullsize SUV, and Economy. These options cater to different needs and preferences, ensuring you find the right vehicle for your trip.

Question 3

What does Lava car hire insurance cover?

Accepted Answer

Lava car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 4

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 5

What should I do if I need to change my pick-up time with Lava?

Accepted Answer

If you need to change your pick-up time with Lava, contact the hire location as soon as possible to make arrangements.

Question 6

Does Lava allow pets in their hire cars?

Accepted Answer

Policies on pets vary by location. It's advisable to check with Lava in advance to understand their specific pet policy before your hire.

Question 7

Are there any additional fees when renting from Lava?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Question 8

Can I hire an automatic car from Lava?

Accepted Answer

Yes, you can hire automatic cars. In some regions, automatic cars might be more common and included at no extra charge, while in others, they may come with an additional fee.

Question 9

Can I hire car seats with Lava for my young children?

Accepted Answer

Yes, you can typically hire car seats for young children with Lava. It’s advisable to request them in advance to ensure availability.

Question 10

What happens if I return my hire car late to Lava?

Accepted Answer

If you return your hire car late to Lava, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 11

Can I use a debit card to hire a car from Lava?

Accepted Answer

Yes, you can usually use a debit card to hire a car from Lava. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 12

Does Lava provide 24/7 customer support?

Accepted Answer

Yes, Lava typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Question 13

Can I hire a van with Lava?

Accepted Answer

Yes – Lava usually have vans available at their pick-up points..

Question 14

How can I provide feedback about my experience with Lava?

Accepted Answer

You can provide feedback about your experience with Lava through their website or by contacting customer service directly.

Question 15

Can international visitors hire a car with Lava

Accepted Answer

Yes, you can hire a car as a foreigner from Lava. However, you will need a valid international driving permit (IDP) along with your home country driver’s license. Additionally, be prepared to provide a credit card for the deposit and reservation. hire requirements may vary by company, so it's a good idea to check with the car hire provider or use our website, VoyageCopilot.com, to find car hire options and requirements for international drivers.

Question 16

How can I contact customer service at Lava?

Accepted Answer

You can find Lava's phone number in the Location section above. Feel free to call for any inquiries or assistance.

Question 17

Can I use my personal insurance for a hire car from Lava?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 18

What safety measures does Lava have in place?

Accepted Answer

Lava prioritises customer safety by regularly sanitising vehicles, providing contactless pick-up options, and ensuring that all cars meet safety standards.

Question 19

How much does it cost to hire a Intermediate SUV car from Lava for a week?

Accepted Answer

The cost of hiring a car with Lava will change depending on where in the world you want to go. To give you an idea of how much it could cost, we've looked at prices for hiring a car in  which is where lots of travellers hire a car with Lava. The average price for hiring an Intermediate SUV from Lava is approximately SAR 308 for a week (SAR 213 per day).

Question 20

Can I rent a car from Lava at the airport?

Accepted Answer

Yes, Lava has locations at many airports, making it convenient for travellers to pick up and drop off their hire cars.

Car Hire with Lava

Why book with VoyageCopilot

Flexible payment options

Extensive vehicle choices

Eco-conscious vehicles

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Hiring a Car from Lava: Good to Know

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Why Hire A Car with Lava

Select Convenient Pickup Locations

Add a Second Driver

Inquire About Local Driving Hazards

Check for Hidden Fees

Consider Availability of Extra Equipment

Look for Free Cancellation Policies

Convenient Pick-Up Locations

Perform a Vehicle Inspection

Lava Car Hire: FAQs