Question 1

What is Mas by Mex's cancellation policy?

Accepted Answer

Mas by Mex typically allows cancellations, but the terms may vary depending on your booking type. It's best to review the specific cancellation policy at the time of reservation.

Question 2

What is the cheapest car type to hire from Mas by Mex?

Accepted Answer

The most affordable car to hire from Mas by Mex is a Economy (Kia Rio), with the latest price we found at SAR 39 per day.

Question 3

Can I hire a van from Mas by Mex?

Accepted Answer

Yes, you can hire a van from Mas by Mex. hire companies typically offer a variety of vans to suit different needs, including compact vans for city driving, mid-size vans for medium loads or small groups, large cargo vans for moving big items, and passenger vans that can accommodate up to 12-15 people.

Question 4

Can another person drive my hire vehicle?

Accepted Answer

Yes, another person can drive your hire vehicle, but they must be authorised by the hire company. Typically, you need to add them as an additional driver when booking or picking up the car. There may be an extra fee for adding additional drivers, and they must meet the same age and driving licence requirements as the primary driver. Check with the car hire company for specific terms and conditions.

Question 5

What happens if I return my hire car late to Mas by Mex?

Accepted Answer

If you return your hire car late to Mas by Mex, you may incur additional fees. It's best to contact the hire location if you anticipate a delay.

Question 6

What age do I need to be to hire a car from Mas by Mex?

Accepted Answer

The age requirement to hire a car varies by location. In most countries, you must be at least 21 years old. Many car hire companies, including Mas by Mex, may charge an additional fee for drivers under 25.

Question 7

How can I provide feedback about my experience with Mas by Mex?

Accepted Answer

You can provide feedback about your experience with Mas by Mex through their website or by contacting customer service directly.

Question 8

What are the requirements to rent from Mas by Mex?

Accepted Answer

To rent from Mas by Mex, you generally need to be at least 21 years old, have a valid driving licence, and provide a credit card for the deposit.

Question 9

Does Mas by Mex provide insurance options?

Accepted Answer

Yes, Mas by Mex offers various insurance options, including collision damage waiver, liability coverage, and personal accident insurance, to enhance your hire experience.

Question 10

What identification do I need to rent a car from Mas by Mex?

Accepted Answer

To rent a car from Mas by Mex, you typically need a valid driving licence, a credit card, and a form of identification, such as a passport.

Question 11

Can I hire a van with Mas by Mex?

Accepted Answer

Yes – Mas by Mex usually have vans available at their pick-up points..

Question 12

What is the deposit amount for hiring a car from Mas by Mex?

Accepted Answer

The deposit amount for hiring a car from Mas by Mex varies based on factors such as the type of vehicle, hire duration, and location. Generally, it can range from a fixed amount to a percentage of the hire cost.

Question 13

How much does Mas by Mex car hire cost??

Accepted Answer

The cost of hiring a car with Mas by Mex varies depending on your location. For example, in , a popular area for travellers, the average cost is around SAR 68 per day. This gives you a general idea of what to expect when hiring a car.

Question 14

What should I do if I lose my keys while renting from Mas by Mex?

Accepted Answer

If you lose your keys while renting from Mas by Mex, contact the hire location immediately for assistance. They can guide you on how to proceed.

Question 15

Does Mas by Mex provide 24/7 customer support?

Accepted Answer

Yes, Mas by Mex typically offers 24/7 customer support for any hire-related issues or inquiries. Contact them anytime for assistance.

Question 16

Can I use my personal insurance for a hire car from Mas by Mex?

Accepted Answer

Yes, you may use your personal insurance for a hire car, but it’s advisable to check with your insurance provider to understand the coverage and requirements.

Question 17

What should I do if I need to change my pick-up time with Mas by Mex?

Accepted Answer

If you need to change your pick-up time with Mas by Mex, contact the hire location as soon as possible to make arrangements.

Question 18

What does Mas by Mex car hire insurance cover?

Accepted Answer

Mas by Mex car hire insurance typically covers damage to the hire vehicle, theft protection, and third-party liability. Additional options may include coverage for personal belongings and roadside assistance. It's best to review the specific policy details when booking.

Question 19

Can I use a debit card to hire a car from Mas by Mex?

Accepted Answer

Yes, you can usually use a debit card to hire a car from Mas by Mex. However, some locations may require a credit card for the security deposit, so it’s best to check the specific terms for your booking.

Question 20

Are there any additional fees when renting from Mas by Mex?

Accepted Answer

Yes, additional fees may apply, such as young driver fees, airport surcharges, and insurance costs. Review the terms carefully when booking.

Car Hire with Mas by Mex

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Why Hire A Car with Mas by Mex

Understand Rental Insurance Options

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