Question 1

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 2

Does Europcar offer  from Kigali Airport?

Accepted Answer

Yes, Europcar offers  from Kigali Airport.

Question 3

Can I use a debit card at Europcar?

Accepted Answer

Debit and credit cards are generally accepted by most international rental companies, though acceptance may vary depending on the specific supplier and location. For details on Europcar's debit card policies, Please check the Payment Information section for Europcar on the booking sites.

Question 4

What is the deposit amount required by Europcar for car hire deal?

Accepted Answer

The deposit required by Europcar for car hire deals varies depending on type of car you choose,so ensure you verify this before booking. You can typically find this information when you're directed to the booking site.

Question 5

How to find the best car hire deals with VoyageCopilot

Accepted Answer

Finding the best hire car with VoyageCopilot is simple and free. Enter your destination (e.g., Kigali Airport, select your dates, and click search to see available car hire deals. You'll find various car types from different car hire companies. Use filters to choose your preferred company (e.g., Europcar), compare prices from travel websites like Klook, Qeeq, Heytrip and select the car type you need (e.g., small, SUV, 7-seaters, people carrier, Van). After applying filters, choose the best price, and book directly with the provider without extra fees.

Question 6

Should I purchase extra insurance when renting a Europcar car at Kigali Airport, Kigali?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, Europcar may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the Europcar rental counter.

Question 7

Where can I find Europcar car hire at Kigali Airport?

Accepted Answer

PICK & DROP STATION ONLY is the closest Europcar hire location to Kigali Airport. The telephone number for this location is +250 252571355.

Question 8

Does Europcar require refueling in Kigali Airport, Kigali, Rwanda?

Accepted Answer

The Europcar fuel policy you select at Kigali Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 9

What happens if you damage a rental car from Europcar in Kigali Airport?

Accepted Answer

In case of damage to your Europcar rental car at Kigali Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a Europcar car at KGL Airport.

Question 10

What is the pet policy for Europcar rentals at Kigali Airport, Kigali?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At Europcar in KGL Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for Europcar on the booking sites.

Question 11

What is a one-way fee?

Accepted Answer

A one-way fee is charged if you return your car rental to a different location from where you picked it up. This fee covers the cost of transporting the car back to its original location. The fee amount varies based on the specific locations involved.

Question 12

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car hire deals at Kigali Airport.

Question 13

Can I rent a car from Europcar at Kigali Airport?

Accepted Answer

Yes, you can get a car hire at Kigali Airport with Europcar. This is a convenient option as the car hire desk is located just outside the arrival terminals.

Question 14

How much is Europcar insurance at Kigali Airport?

Accepted Answer

The cost of insurance depends on the deal you choose. Different booking sites offer various levels of coverage. Additionally, the amount of excess you select can affect the insurance price. Start your car hire search today to explore the different coverage options available.

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