Question 1

Can someone else drive my hire car?

Accepted Answer

You must add all extra drivers to your rental contract, in order to make sure everyone is covered by the insurance policy. If another person drives the rental but is not down as an additional driver, you will void the rental agreement and the insurance company may refuse to cover any physical damage to the vehicle.

Question 2

Should I purchase extra insurance when renting a GALAXY ASIA car at Penang Airport, George Town?

Accepted Answer

Every rental company requires valid insurance for financial security. Without it, GALAXY ASIA may refuse your rental.
Exceptions where insurance may not be necessary include: Existing coverage that applies to international rentals and matches your chosen car type/class. Additional insurance from your credit card provider that covers rentals abroad.
If you don't meet these criteria, purchasing some form of protection is essential. You can secure your deposit by purchasing Excess Fee Insurance during booking on our website, or opt for Full Coverage Insurance or Excess Reduction at the GALAXY ASIA rental counter.

Question 3

Is it cheaper to hire a car for a week with GALAXY ASIA at  Airport

Accepted Answer

Sometimes it can be cheaper to rent a car for a week rather than for a shorter period, but it's better to double-check while booking.

Question 4

How does VoyageCopilot enhance the travel experience for car hire services?

Accepted Answer

VoyageCopilot is an innovative travel planning platform that leverages advanced AI technology to simplify and enhance your travel experience, with an initial focus on car hire services. With VoyageCopilot, you can view all available prices in one place, eliminating the need to search and compare across multiple car hire websites. It aggregates deals from trusted travel websites and car hire companies directly, covering more than 21,000 locations worldwide.

Question 5

How to find the best car hire deals with VoyageCopilot

Accepted Answer

Finding the best hire car with VoyageCopilot is simple and free. Enter your destination (e.g., Penang Airport, select your dates, and click search to see available car hire deals. You'll find various car types from different car hire companies. Use filters to choose your preferred company (e.g., GALAXY ASIA), compare prices from travel websites like Klook, Qeeq, Heytrip and select the car type you need (e.g., small, SUV, 7-seaters, people carrier, Van). After applying filters, choose the best price, and book directly with the provider without extra fees.

Question 6

How do I pick up a rental car from GALAXY ASIA at Penang Airport?

Accepted Answer

How do I collect my hire car at Penang Airport? When you land at Penang Airport, head from the Arrivals hall to the pick-up desk. Staff from GALAXY ASIA will process your booking, and then you may proceed to collect your vehicle at the Car Rental Centre.

Question 7

Does GALAXY ASIA require refueling in Penang Airport, George Town, Malaysia?

Accepted Answer

The GALAXY ASIA fuel policy you select at Penang Airport will determine your fueling responsibilities. With a full-to-full or same-to-same option, you need to return the car with the same amount of fuel it had at pickup. If not, you'll be charged for the missing fuel at a rate higher than the local gas stations. Alternatively, you can choose to prepay for a full tank. This means you won't need to refuel the car before returning it. However, the cost will be higher overall since you'll be charged the local gas price minus a per-gallon discount, leading to an increased total cost.

Question 8

Does GALAXY ASIA offer Desk in terminal from Penang Airport?

Accepted Answer

Yes, GALAXY ASIA offers Desk in terminal from Penang Airport.

Question 9

What happens if you damage a rental car from GALAXY ASIA in Penang Airport?

Accepted Answer

In case of damage to your GALAXY ASIA rental car at Penang Airport, the Collision Damage Waiver (CDW) will provide coverage. Ensure your insurance has zero excess. If your CDW includes an excess limit, you'll be responsible for part of the repair costs. Typically, you won't need to pay this separately, as the amount will be deducted from your deposit made when hiring a GALAXY ASIA car at PEN Airport.

Question 10

Can I rent a car from GALAXY ASIA at Penang Airport for a month?

Accepted Answer

Yes, you can rent a car at Penang Airport for a month. Just enter your dates and search for the type of car you want.

Question 11

What is the pet policy for GALAXY ASIA rentals at Penang Airport, George Town?

Accepted Answer

With the majority of international rental agencies, you can travel with your pet now. At GALAXY ASIA in PEN Airport, pets must be kept in carriers. You need to clean the interior and remove any pet hair to avoid cleaning charges. This policy does not apply to service animals, which can be in the car without a carrier. For more details, please check the information section for GALAXY ASIA on the booking sites.

Question 12

Is it better to hire a car at the airport?

Accepted Answer

Whether it's better to hire a car at the airport depends on your needs. Airport rentals offer convenience with immediate availability and a wider variety of cars, often with extended hours. However, they can be more expensive due to airport fees and higher demand, and they can be busy, leading to longer wait times. If convenience and variety are your priorities, airport rentals are a good choice. For cost savings, consider off-airport locations or city center rentals. You can have a quick check for car hire deals at Penang Airport.

Question 13

How much is GALAXY ASIA insurance at Penang Airport?

Accepted Answer

The cost of insurance depends on the deal you choose. Different booking sites offer various levels of coverage. Additionally, the amount of excess you select can affect the insurance price. Start your car hire search today to explore the different coverage options available.

Question 14

Where can I find GALAXY ASIA car hire at Penang Airport?

Accepted Answer

PENANG AIRPORT, Penang International Airport，Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas is the closest GALAXY ASIA hire location to Penang Airport. The telephone number for this location is (+)6012-3680117.

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